An individual , handled team lead and project head position with all my efforts , hardwork , dedication , technical knowledge and positivity towards negative situations. Accomplished a team lead role with enthusiasm. And, anticipating the upcoming profession to master it by attain the company's vision and expectations.
Hi, I’m
SAM PRASANTH J
Team Leader - Operations
Coimbatore
Summary
Overview
13
years of professional experience
2
Languages
Work History
Access Healthcare Pvt.Ltd
Team Leader - Operations
08.2013 - Current
Job overview
- Maintaining the whole team with all the technical and collaborative skills to attain the target production.
- Handling the error rate , production percentage and team members presence to bring out high quality levels.
- Monitoring the individual's work progress to get them hikes and promotions.
- Reviewing everyday quality drive to improve the overall team performance and also the individual's.
- Resolving Team's technical issues with the collaboration of other interdepartments like technical team , transportation team and HR team.
- Setting team standards by reducing unwanted attritions.
- Floor walk, one-on-one meetings , Review time and work from home meetings are conducted to get production quality.
- Organizing team outings and oneday hangouts for the refreshment.
- Helping the team members by conveying the issues they are facing technically, officially and personally ( oriented to work) to the higher officials to sort out them.
Education
Vel's University Chennai
Master of Science from Bioinformatics
05-2012
University Overview
Gobi Arts And Science College Gobichettipalayam
Bachelor of Science from Plant Biology And Biotech
05-2010
University Overview
Skills
Technical Skills :
MS office
MIS Dashboards
Soft Skills :
Team Building
Communication
Team Management and Organization
Decision Making
Conflict Resolution
Problem - solving
Mentoring and coaching
Goal-setting and Delegation
Creativity
Adaptability and Flexibility
Timeline
Team Leader - Operations
Access Healthcare Pvt.Ltd
08.2013 - Current
Vel's University
Master of Science from Bioinformatics
Gobi Arts And Science College
Bachelor of Science from Plant Biology And Biotech
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Accomplishments
Accomplishments
- Handled four major projects as a head of ten members, successfully.
- Got 98% success rate and appreciation from the client end.
- Project 1 : Athena Error :2015 -2017
- Project 2 : Inpatient : 2017 -2018
- Project 3 & 4 : Athena Error Voice & Athena Error Voice Transcription: 2018 -2020
Rewards
Rewards
- Best Performer - 2015
- The Champion Award - 2016
- The Champion Award - 2017
- Marvelous Multitasker Award - 2018
- Amazing dedication Award - 2019
- Best Performer of the year - 2024
- Best Performer of the year - 2025