Samarjeet Singh
Dehradun
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. I'm simply a passionate fresher with a mind open towards learning new skills, who's dependable and good at time management.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Leader
Delhivery Pvt Ltd
Dehradun
2021.06 - Current
- Lead and supervise a team of 12 off rolls and 5 on rolls employee responsible for logistics management, client handling and facility maintenance.
- Coordinate daily operations to ensure timely and efficient delivery of goods and service to customers.
- Address customer inquiries, concerns and complaints promptly and professionally to ensure high service level.
- Monitor team performance, provide feedback, and implement corrective measures.
- Collaborate with other departments to streamline processes, improve efficiency and enhance customer experience.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Summer Intern
HCCB(HindustanCoca-ColaBeveragepvtltd)
2019.05 - 2019.06
- Interaction with clients for cross selling and up selling and gathering their requirements to consult them.
- Market visit to get the feedback on the recently launched product and market response to it.
- Analyzed data from surveys to determine customer satisfaction levels.
Education
Post Graduate Diploma in Management (PGDM) -
Institute of Management Studies, Ghaziabad
03.2020
B.Com -
D.A.V PG College Dehradun
03.2017
Senior Secondary -
TheAsian School, Dehradun
Higher Secondary -
ApolloInternational School,Dehradun
Skills
- Proactivity
- Effective Communication
- Time Management
- Adaptability
- Relationship Building
- Issue Research
- Complaint resolution
Certification
- Certified with 'The fundamentals of Digital marketing' by Google
- Attended HR Symposium on 'Leading Transformation for Organizational Excellence' at IMS Ghaziabad
- Participated and got certified in 'Student Development Program' conducted by GHRDC at IMS Ghaziabad
- Attendeda 24Hr Microsoft Office Specialist International Certification Training held at IMS Ghaziabad.(2018)
Board
- Board
Personal Information
Title: Professional Title
Languages
- English,
- Hindi,
- Punjabi,
Hobbies and Interests
- Cycling
- Snooker
- Travelling
- Music
Projects
Organised the biggest possible "AD-MAD Show" as the student secretary of marketing club for IMS Ghaziabad (2019) Runner Up in Inter-collage debate competition at ITS Mohan nagar (2018) Project Name
Timeline
Team Leader
Delhivery Pvt Ltd
2021.06 - Current
Summer Intern
HCCB(HindustanCoca-ColaBeveragepvtltd)
2019.05 - 2019.06
Post Graduate Diploma in Management (PGDM) -
Institute of Management Studies, Ghaziabad
B.Com -
D.A.V PG College Dehradun
Senior Secondary -
TheAsian School, Dehradun
Higher Secondary -
ApolloInternational School,Dehradun
- Certified with 'The fundamentals of Digital marketing' by Google
- Attended HR Symposium on 'Leading Transformation for Organizational Excellence' at IMS Ghaziabad
- Participated and got certified in 'Student Development Program' conducted by GHRDC at IMS Ghaziabad
- Attendeda 24Hr Microsoft Office Specialist International Certification Training held at IMS Ghaziabad.(2018)
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