Samarth Lyall
Summary
Results-driven Senior Business Management, Operations, and Supply Chain professional with 14 years of experience and a PMP certification. Skilled AI Generalist in AI, Gen AI, Agentic AI, SQL, and Python, with a focus on optimizing supply chain and operational processes across global organizations. I've had the privilege of contributing to transformative improvements in supply chain and logistics within sectors such as Manufacturing, CPG, Consumer Staples, Building Materials, and e-Commerce. My work has led to measurable cost savings and increased efficiency through thoughtful strategy and process enhancements. I'm committed to helping senior leadership make data-driven decisions that lead to achieve business & strategic goals.
Overview
14
14
years of professional experience
4
4
Certification
Work History
Team Manager
Capgemini Technology Services India Limited
12.2022 - Current
- Leading an automation of a Python programming using supervised machine learning to accurately identify global purchase price variances with over 90% precision for a global CPG leader.
- Leading a development of Power BI tool with Power Automate & AI for Inventory Management, Order Management, Logistics & Transportation and Supply Planning to improve performance, operational excellence, customer experience and potential cost savings by providing descriptive, predictive & prescriptive details (actionable & insights).
- Managing the minimization of global Supply Gap of multi-million USD per month. Providing actionable and insights to minimize the gap after performing ABC - FSN analysis of Made to Order & Made to Forecast SKUs.
- Leading digital transformation by establishing data governance frameworks, advanced analytics capabilities, and optimized data flows to support strategic decision-making for a global Consumer Staples leader.
- Heading the Logistics function of a globally renowned Indian Consumer Appliances and Lighting Solutions company and aided them to gain an annual savings of INR 5 Cr in logistics cost.
- Strategizing & collaborating with cross-functional teams on multiple supply chain consulting projects which shepherded to INR 1.50 Cr addition in the business.
Manager - Customer Fulfillment & Analytics
Dalmia Bharat Group (Hippo Stores Technology Private Limited)
04.2021 - 08.2022
- Orchestrated warehouse design of 3 Fulfillment Centers & optimized inventory of top 100 SKUs to provide deliveries within 24 hours with 83% success rate and analyzed data with leadership to increase the profitability %.
- Optimized inventory from 3000 SKU to 15000 SKU within 5 months through sustainable procurement for an Omni Channel business.
- Restructured supply chain design to minimize transportation/logistics cost at 2%.
- Developed Order Management System (OMS) and Warehouse Management System (WMS) for better visibility and to improve the processes.
- Conducted market research and engaged with multiple real estate developers and distributors to assess the demand for building materials, leading to the development of a sales plan that contributed millions of dollars to the business's EBIT.
- Piloted a comprehensive digital transformation initiative to enhance overall supply chain performance by streamlining processes & implementing advanced analytics.
Assistant Manager
Flipkart (InstaKart Services Private Limited)
09.2019 - 04.2021
- Planned and executed inventory and product flow strategies across FC & RC, managing 5 lakh sq. ft. of warehouse space and ensuring seamless inbound, storage, picking, and outbound operations for inventory worth INR 8.5 Cr.
- Developed and implemented warehouse Standard Operating Procedures (SOPs), operational strategies, and Sales & Operations Planning (S&OP).
- Analyzed SKU performance and classified items into non-moving, slow-moving (SLOB), and fast-moving categories, resulting in a 11% improvement in space utilization and 9% increase in demand forecasting accuracy.
- Developed team members through regular feedbacks, coaching & mentoring.
Channel Team Lead
Amazon Transportation Services Private Limited
08.2015 - 03.2019
- Led the IHS (I Have Space) Program regionally by building a platform of strategic retail partners across the regions to intensify superior Last Mile delivery experience (which is an industry 1st).
- Own the cost structure to minimize (CPS) Cost per Shipment for last mile delivery operations and ensured best in class customer experience.
- Launched multiple new programs in partnership with business/tech teams to drive a great customer/delivery experience.
- Headed 12 3PL and 5 4PL warehouses across India and improved the delivery success rate with top-notch customer experience.
- Facilitated MFN (Merchant Fulfillment Network) program of sourcing items from the local sellers and delivered those to consumers nationwide.
Restaurant Manager
Jubilant FoodWorks (Dunkin Donuts)
08.2014 - 07.2015
- Controlled P & L statement of the restaurant and succeeded with 70% growth for 6 months.
- Managed inventory to minimize wastage at 3.5%.
- Obtained a 65% customer retention rate by enhancing service and food quality.
Assistant Manager
Inditex Trent Retail (Zara)
06.2013 - 05.2014
- Reviewed weekly reports and optimized the floor layout for garments and accessories to boost sales.
- Connected with product team in Spain for new ideas, trends in Indian market for fashion, high selling articles and low selling articles to improve the sales.
- Led visual merchandising and replenishment process to increase the sales during season launches.
2nd Assistant Manager
McDonald's India - Connaught Plaza Restaurants Private Limited
06.2010 - 06.2012
- Steered weekly, mid-month and month end reportings to analyze the actual food cost and took it to 3.2% from 5.5% which helped in Profit & Loss statement of the restaurant to achieve EBIDTA.
- Managed Inventory and Procurement to control the cost which helped to fulfill the top line > INR 4L for 11 months without having stockouts.
- Guided new management trainees through all standard operating procedures (SOPs) and key performance indicators (KPIs).
Education
Post Graduate Diploma in Management - International Business
Prin. L.N. Welingkar Institute of Management Development & Research
12.2016
Bachelor of Science - Hospitality & Hotel Administration
Indira Gandhi National Open University & National Council For Hotel Management & Catering Technology
06.2010
Skills
- Project Management
- Digital Transformation
- Supply Chain Planning
- Logistics Cost Optimization
- Generative AI
- SAP ERP
- Supply Chain Finance
- Microsoft Azure
- Supply Chain Consulting
- AI/ML driven Demand & Supply Planning
- Logistics & Network Design
- Customer Centric Mindset
- Change Management
- Strategic Planning & Transformation
- Agentic AI
- AI Generalist
- Risk & Resilience Management
- Lean Six Sigma
- SQL
- Advanced Excel
- Python
- Microsoft Power BI
- Snowflake
- Green Inventory Management
- Reverse Logistics
- Green Vehicle Routing
Certification
- 07/2024 Leadership Skills Indian Institute of Management Ahmedabad (IIMA)
- 05/2024 Supervised Machine Learning: Regression and Classification Stanford Online
- 06/2023 Connected Managers Program Harvard Business School Online (HBS)
- 01/2022 PMP (Project Management Professional) PMI - Project Management Institute
Timeline
Team Manager
Capgemini Technology Services India Limited
12.2022 - Current
Manager - Customer Fulfillment & Analytics
Dalmia Bharat Group (Hippo Stores Technology Private Limited)
04.2021 - 08.2022
Assistant Manager
Flipkart (InstaKart Services Private Limited)
09.2019 - 04.2021
Channel Team Lead
Amazon Transportation Services Private Limited
08.2015 - 03.2019
Restaurant Manager
Jubilant FoodWorks (Dunkin Donuts)
08.2014 - 07.2015
Assistant Manager
Inditex Trent Retail (Zara)
06.2013 - 05.2014
2nd Assistant Manager
McDonald's India - Connaught Plaza Restaurants Private Limited
06.2010 - 06.2012
Post Graduate Diploma in Management - International Business
Prin. L.N. Welingkar Institute of Management Development & Research
Bachelor of Science - Hospitality & Hotel Administration
Indira Gandhi National Open University & National Council For Hotel Management & Catering Technology
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