Sambhrama G
Bengaluru
Summary
Salesforce Developer professional with 2.5 years of experience in Salesforce development and administration, expert in Salesforce Sales Cloud and LWC. Key achievements include developing custom reports and dashboards that boosted decision-making efficiency by 30%. Focused Programmer Analyst with exceptional problem solving and troubleshooting skills. Resourceful to thrive in challenging, fast-paced environments.
Seeking a Salesforce Developer position at IBM, where my development and administration skills will support your mission of advancing technological solutions to meet intricate business needs. Managed user configurations for over 200 users and migrated 500,000 records, demonstrating a strong capability in handling large-scale Salesforce implementations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Salesforce Programmer Analyst
Cognizant
12.2023 - Current
- Salesforce Administrator & Developer, continued working for client Takeda
- At Takeda, I’m working on life science applications as a Salesforce admin/developer handling 5 applications, contributing majorly on support & enhancement activities. Client appreciations was received for the work delivered with precision & timely way.
- Connects with business operations team to identify potential areas for improvement.
- Created 20+ components according to client requirements. Managed user roles, profiles, permission sets, security settings and data access. Created & enhanced custom objects, fields, page layouts, validation rules.
- Took part in testing activity using ALM, release activities and monthly deployment process.
- Developed automations using flows & triggers. Reduced technical debts such as workflow/process builder to flow conversions, api settings.
- Debugged, troubleshooted and enhanced Salesforce solutions for better support, performance & scalability to the end users maintaining high customer satisfaction.
- Engaged in continuous learning to stay abreast of latest salesforce implementations.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing applications.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Mentored junior developers on best practices, helping them grow their skill sets while enhancing overall team capabilities.
Salesforce Programmer Analyst Trainee
Cognizant
12.2022 - 12.2023
- Salesforce Administrator, Started working for client Takeda
- Executed daily administration and support of Salesforce instance, inclusive of configuring and maintaining 200+ user setups, profiles, and roles
- Implemented validation rules and approval processes
- Developed and maintained custom reports and dashboards
- Supported data import and export processes, accurately migrating 500,000 records within tight deadlines
- Assisted in configuring user accounts, roles, and profiles, ensuring compliance with company standards
- Developed and maintained custom email templates
- Shadowed senior administrators and learned fundamental Salesforce configurations, boosting my technical proficiency
- Conducted data cleanup activities, significantly improving data quality and consistency across the CRM
- Wrote and maintained technical documentations.
Salesforce Intern
Cognizant
04.2022 - 09.2022
- Internship period
- Got trained on Salesforce Admin concepts during the first half of internship and during the second half got trained on Salesforce development concepts
- Built a basic project using LWC as part of the learnings
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Participated in workshops and presentations related to projects to gain knowledge.
- Sorted and organized files, spreadsheets, and reports.
Education
BE -
RNS Institute of Technology
06-2022
Skills
- Sales Cloud
- Experience Cloud
- Marketing Cloud
- Org Customizations
- LWC
- Apex
- ALM
- Jira
- Technical analysis
- Effective communication
- Problem diagnosis
- Technical support
Certification
- Salesforce Certified Administrator
- Salesforce Platform App Builder
- Salesforce Certified Platform Developer
- Salesforce Certified AI Associate
- Salesforce Certified Data Consultant
- Salesforce Certified AI Specialist
Awards
Trailhead Double Star Ranger
Hobbies and Interests
- Singing
- Photography
- Travelling
Skills
Sales Cloud, Experience Cloud, Marketing Cloud (basics), Org Customizations, LWC, Apex (basics), ALM, Jira
Timeline
Salesforce Programmer Analyst
Cognizant
12.2023 - Current
Salesforce Programmer Analyst Trainee
Cognizant
12.2022 - 12.2023
Salesforce Intern
Cognizant
04.2022 - 09.2022
BE -
RNS Institute of Technology
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