Goal-oriented Manager with distinguished experience in Banking industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.
Overview
3
3
years of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Branch Sales Manager for Mortgage Loans
ICICI Bank Ltd
2 2014
Managing Team of 6 Executives for North Goa
Managing Sales, Disbursement & After Sales Queries of Customers
Handling 20 Branches Across Goa for Mortgage Loans
Handling Outbound Channels of 12 Direct Marketing Agents and 25 Connectors
Handling Customer Complaints
Coordinating Between Sales, Credit, Technical and Disbursement Teams
Vast Experience of Handling HNI and NRI customer
Understanding of Legal and Valuation.
Deputy Branch Manager
ICICI Bank Ltd
- 06.2021
Managed team of 7 people in Mehkar branch ICICI Bank
Managing operations of the branch
Handling customer complaints
Cross selling of banking & investment products
Coordinator for concurrent audit for the branch
Qualified various contest at regional levels for doing well in Life Insurance and CASA numbers
AREA SALES MANAGER FOR RURAL TERM LOAN(PERSONAL LOANS)
BAJAJ FINANCE LTD
06.2021 - 10.2021
Managing Sales team of 9 branches with team of 20 Teammates
Cross selling of Health Insurance and Investment product
Responsible for selling product Rural Term Loan(Personal Loan)
Managing proper portfolio of customers and recovery of the EMI and dues
Achieving overall target of the Area and individual branches
Recruitment and training of New employees whenever required.
Branch Manager
Utkarsh Small Finance Bank
01.2022 - 04.2023
Unified Sales And P&L head for the Branch for all retail banking Products including 3rd party products
To support all other business units
Sales and Revenue Responsibility for Liability, Assets and all fee products
Distribute & track Branch Budgets and Targets on monthly/Quarterly/annual Bases and Also by product type
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Branch Manager
HDFC BANK LTD
04.2023 - Current
Boosted sales and customer loyalty through incentive programs.
Championed process improvement initiatives that resulted in increased efficiency, improved service quality, or cost savings for the organization as a whole.
Submitted loan applications to underwriter for verification and recommendation.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Conducted financial due diligence on potential investments and acquisitions.
Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Complied with established internal controls and policies.
Education
S.S.C. -
Amaravati University
06.2004 - 05.2005
H.S.C. - undefined
Amaravati
BCA - undefined
Amaravati
PGDB - undefined
Manipal Academy Bangalore
Skills
Employee Coaching
Personal Information
Date of Birth: 09/15/89
Nationality: Indian
Marital Status: Married
Disclaimer
I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Branch Manager
HDFC BANK LTD
04.2023 - Current
Branch Manager
Utkarsh Small Finance Bank
01.2022 - 04.2023
AREA SALES MANAGER FOR RURAL TERM LOAN(PERSONAL LOANS)