To achieve a challenging position in an organization with quality services in a highly challenging, stimulating and learning environment. To obtain a position where I can maximize my contribution by utilizing my skills and offer growth-oriented environment.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Order Management Analyst
VMware Software India Pvt. Ltd
11.2022 - Current
Accurately enter and review order data as required for the Workflow process requirements maintained by the team.
Interface with Sales Teams, Partner contacts & finance as required to support the order to invoice process.
Responsible for purchase order reconciliation to customer quote/order, contract terms, and non-standard approvals.
Ability to adapt to applications being added to Order Management system (i.e., EDI and/or PRM databases.
Processing incoming credit issues and calculating special payment terms on approved net term orders.
Providing coverage, across many different skill sets, related to Order Management including international coverage.
Order Management Analyst
Hewlett Packard Enterprise
09.2019 - 10.2022
Creation of quote for the Channel Partner by identifying the right combination of goods and service levels as per the customer requirement in SAP.
Creating renewals as per customer request for contracts which are about to expire.
Manage interactions with Partner & Sales team in a way that maximizes customer satisfaction and communicate appropriately with other functions involved in the support administration process.
Resolves operational issues that may arise from the end-to-end partner process (e.g., quoting, contract management, order status, and post-sales partner programs).
Creation of the Quotation for each and every deal.
Technical Support Engineer -2 at VMware Software India Pvt. Ltd. (VMware By Broadcom)Technical Support Engineer -2 at VMware Software India Pvt. Ltd. (VMware By Broadcom)