Summary
Overview
Work History
Education
Skills
Timeline
Generic

Saumya Arya

Summary

I would like to take a challenging role within an Organisation and apply my knowledge in best possible way in order to grow, gain experience and contribute towards the growth of the company thereby enhancing my skill.

Overview

5
5
years of post-secondary education
3
3
Languages

Work History

Order Management Analyst

Oracle India Private Limited
Bangalore
  • Worked with ExxonMobil as a Data Reporting Analyst
  • A total experience of 7 plus years overall in top MNC which has helped me in enhancing my skills
  • Currently working in Vendor Management in Amazon
  • JOB RESPONSIBILITIES:
  • Amazon
  • Working with the vendors who use Amazon as a platform for selling products
  • Using tools for handling work regarding purchase orders, returns, raising and resolving disputes,
  • Shares acquired skills with team members through formal and informal channels.\
  • Brainstorming session with vendors for a quick as well as effective resolution
  • Going through SOPs in order to understand the nitty-gritty of the process
  • Raising Gemba’s in order to simplify the process
  • Developed critical thinking, decision-making, and evaluation skill
  • Working with both premium and non-premium vendors separately and provide them with timely effective resolution
  • Mentor (Payments (AP & AR), VCM, CORE, Catalog,.)
  • As a seasonal Trainer, trained associates (ES & FR) on Finops Upskill
  • Mentored new hire teams ES-Premium, Core & Payments Upskill
  • Ensuring Associates reaching out to respective by following correct SOP and CTI
  • Reaching out to respective team to resolve vendor concern like delayed payments, bank account holds, VAT registration issues, Agreements of accounts receivables, etc
  • Handled India market place and German Market place English queries during peak season
  • Worked on project to audit the cases handled by team, to identify issues, which are affecting associate’s performance for the duration of two months and gave inputs to supervisor as well as to team members
  • ExxonMobil
  • Assist in the development and management of sales
  • Provide daily administrative assistance to sales operations director and manager
  • Assist with high volume support cases to resolve issues and work closely with Sales
  • Management on necessary approvals for customer credit/debit request
  • Working with the sales to develop, analyze, evaluate, present reports to management
  • Identify, validate, and execute opportunities for sales performance improvements
  • Develop and manage plan performance reporting
  • Work to continually improve the quality and quantity of management information material
  • Oracle
  • A customer oriented, multitasking professional with excellent analytical and logical skills with rich experience of 3.5 years in License management and Global order management
  • Responsible for entering customers Orders in Order Management application and bill the customers
  • Validate contracts, agreements, purchase requisitions for processing orders considering company risk involved in the contract
  • Work closely with Sales, Contracts to complete booking of the order
  • Prepare Reports on weekly, monthly basis
  • Managing Q with manager access & allocate work to team,
  • Perform post booking quality check of team & report quality score to management
  • Have Different LOB’s Experience in Oracle like Hardware, Software
  • Work with cross functional teams like AR, Collections, Installed Base to resolve invoicing issue
  • Managing queries and escalations of team
  • Address queries from cross functional teams like CAST, Data Desk, Quoting and provide solutions considering process of booking team
  • Subject matter Expert in processing LAD deals
  • Preparing reports on workday basis for sales operation business
  • Using tools for handling work regarding purchase orders, returns, raising and resolving disputes

Education

Diploma - SPANISH language B1

01.2010 - 01.2012

M.Sc. - Statistics

University of Lucknow

B.Sc. - Statistics, Mathematics

University of Lucknow
01.2007 - 01.2010

Diploma for 6-month Basics in MS Excel, MS Word, MS Power Point and their official use. - undefined

Skills

SKILLS (CORE COMPETENCIES)undefined

Timeline

Diploma - SPANISH language B1

01.2010 - 01.2012

B.Sc. - Statistics, Mathematics

University of Lucknow
01.2007 - 01.2010

Order Management Analyst

Oracle India Private Limited

M.Sc. - Statistics

University of Lucknow

Diploma for 6-month Basics in MS Excel, MS Word, MS Power Point and their official use. - undefined

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