Selenium
GVS Sameer Kumar
Senior Microsite Associate
Hyderabad,TG
Summary
Professional with strong background in project management and team leadership. Proven ability to drive projects to successful completion through effective collaboration and adaptability. Skilled in coordinating resources, optimizing processes, and ensuring timely delivery of results. Reliable and flexible, consistently meeting changing needs and expectations in dynamic environments.
Overview
14
14
years of professional experience
1
1
Certificate
2
2
years of post-secondary education
Work History
Senior Microsite Associate / Project Lead
Amazon
02.2023 - 12.2023
- Led process improvement initiatives, enhancing workflow efficiency by 20%
- Managed cross-functional teams to deliver projects within deadlines and budgets
- Defined KPIs, ensured SLA compliance, and implemented quality assurance frameworks
- Collaborated with senior management to identify process gaps and recommend solutions
Senior Quality Auditor
Amazon
06.2018 - 02.2023
- Conducted regular quality audits to ensure compliance with internal standards and operational guidelines
- Managed quality initiatives that resulted in improved performance metrics and increased operational efficiency
- Identified training needs and facilitated workshops to improve team knowledge, skills, and performance outcomes
- Played a key role in continuous process improvement initiatives and Six Sigma projects
SPS Advisor / Team Lead
Amazon
12.2017 - 06.2018
- Led a team of 20, driving process efficiency, providing coaching and mentorship, and meeting performance targets
- Managed client relationships by addressing escalations and delivering high-quality service
- Conducted weekly team meetings to assess progress, provide feedback, and identify areas for improvement
Senior Seller Support Associate
Amazon
02.2011 - 12.2017
- Highlight customer service experience
Process Associate
Cognizant (Formerly known as CoreLogic)
06.2010 - 02.2011
- Reviewed and rectified US tax data, ensuring accurate submissions to the tax authorities
- Collaborated with team members to streamline data review processes and improve overall accuracy
Education
BE/B.Tech/BS - undefined
Royal Institute of Technology and Science
Master of Science - Artificial Intelligence And Machine Learning
Scaler.com
Online 03.2022 - 05.2024
Skills
Project scheduling
undefinedSoftware
Jira
Postman
Jmeter
Manual testing
AWS
Azure
Jenkins
Kubernet
Tableau
Powerbi
Python
Core Java
Machine Learning
Numpy
Pandas
SQL
Certification
Lean Six Sigma Green Belt
Work Preference
Work Type
Full TimePart TimeInternshipWork Location
RemoteOn-SiteHybridImportant To Me
Career advancementLanguages
English
Telugu
Hindi
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Interests
Watching movies
Walking
Timeline
Lean Six Sigma Green Belt
12-2023
Senior Microsite Associate / Project Lead
Amazon
02.2023 - 12.2023
Master of Science - Artificial Intelligence And Machine Learning
Scaler.com
03.2022 - 05.2024
Senior Quality Auditor
Amazon
06.2018 - 02.2023
SPS Advisor / Team Lead
Amazon
12.2017 - 06.2018
Senior Seller Support Associate
Amazon
02.2011 - 12.2017
Process Associate
Cognizant (Formerly known as CoreLogic)
06.2010 - 02.2011
BE/B.Tech/BS - undefined
Royal Institute of Technology and Science
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