Hi, I’m
SAMEER SHARMA
PATNA,BIHAR
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with align team to determine requirements and provide excellent service.
Overview
6
years of professional experience
Work History
NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LTD
CITY MANAGER
09.2023 - Current
Job overview
- Driving growth for sales and profitability across entire Bihar, Jharkhand & Odisha state
- Leading and end to end execution of retail credit and dealer financing
- Providing inventory funding to dealers of Nissan, Renault & Datsun
- Building & Optimizing processes for Used Car loans and On-boarding of Used Car dealers
- Building strong relationships with key stake holders across dealers and sales team
- Liaising with credit team for smooth functioning and processing of loans
- Providing Demo vehicle funding to our channel partners
- Cross selling of products on offer to customers
- Analyzing key areas of market expansion and sales projection
- Designing and implementation of creative promotional strategies for brand advertising and customer relationship programs
- Providing assessment and parametric review to team and top management
- Providing training and sensitizing the dealer team with new schemes and offerings against competitors.
AXIS BANK LTD
MANAGER
12.2022 - 08.2023
Job overview
- Taking care of Retail Business of Arrah, Sasaram and Buxar
- Trained and mentored high-performing team through regular performance reviews, individual feedback, and professional coaching
- Ensuring TAT should be maintained
- Proper adherence of post doc documents
- Streamlined operations to consistently deliver on targets
- Developed and shared best practices to align with objectives and quality standards
- Coached and trained 4 team members
- Analysed strategic, core and support processes to recommend improvements
- MIS reporting to seniors of daily workflow.
HDFC BANK LTD
RELATIONSHIP MANAGER
08.2021 - 11.2022
Job overview
- Responsible of Auto loan market of Outbound and inbound Patna Market
- Achieved monthly target
- PDD collection
- Relationship Management with the dealer
- Achieved service time and quality targets
- Maintained clean, safe working environments to eliminate accident risks
- Handled customer concerns and escalated major issues to supervisor
- Identifies issues, analysed information, and provided solutions to problems
- Implemented more efficient processes and reduced wasted resources
- Proper follow up with credit and tracking of every decision application
- Generated strategic weekly key performance indicator (KPI ) targets, motivating and incentivizing staff to continually achieve and exceed expectation
- Verify daily operation activities
- Daily/ Weekly/ Monthly MIS reporting to seniors of Sales and Operational activities.
CSB BANK LTD
RELATIONSHIP MANAGER
10.2020 - 07.2021
Job overview
- Responsible for Auto loan branch channel of Northwest Delhi
- Maximized sales opportunities by determining and standardizing best practices
- Built strong and positive relationships with customers/ Channel Partners by staying polite and helpful throughout interactions
- Analysed competitors and adapted strategies to increase market share and expand customer base
- Generated new business by executing strategic campaigns and proactively cold calling customers
- PDD collection
- MIS reporting to seniors.
ICICI BANK LTD
RELATIONSHIP MANAGER
07.2018 - 02.2020
Job overview
- Responsible for auto loan market of branch and open market of Gaya location
- Manage Auto loans through car dealers, direct sales agents and direct sales team
- Empanelment of new card dealers, DSAs and DSTs in the market
- Manage business promotional activities with channels
- Keep close watch on competitor product, policy and market strategies
- Ensure all deviations / approvals are in the file prior to disbursement
- Ensured the loan applications to timely processed and to follow for disbursal within the TAT
- Conduct training for all the channels and team on product, policy and market changes.
Education
MANIPAL UNIVERSITYBengaluru, Karnataka
Diploma of Higher Education from BANKING
01.2018
WAZIRGANJ COLLEGE, MAGADH UNIVERSITYGaya, Bihar
Bachelor of Science from Physics Honors
01.2015
Skills
- Team leadership
- Communication
- Sales Planning
- Channel Management
- B2C
- Quality
- Process improvement
- MS-Office
- Analytical problem-solving
- Risk analysing
- Procedure development
- Continuous improvements
- Excel
- PPT
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation which resulted in more effective and timely completion of Work.
- Promoted to DM2 in year 2021.
Timeline
CITY MANAGER
NISSAN RENAULT FINANCIAL SERVICES INDIA PRIVATE LTD
09.2023 - Current
MANAGER
AXIS BANK LTD
12.2022 - 08.2023
RELATIONSHIP MANAGER
HDFC BANK LTD
08.2021 - 11.2022
RELATIONSHIP MANAGER
CSB BANK LTD
10.2020 - 07.2021
RELATIONSHIP MANAGER
ICICI BANK LTD
07.2018 - 02.2020
MANIPAL UNIVERSITY
Diploma of Higher Education from BANKING
WAZIRGANJ COLLEGE, MAGADH UNIVERSITY
Bachelor of Science from Physics Honors
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