Sameer Ahmed Khan H S
Senior Associate Consultant
Mysore,Karnataka
Summary
Energetic and independent Senior Associate Consultant with exceptional and demonstrable quantitative abilities to perform rigorous and creative analyses, learn new industries quickly and function as integrated member of project team. Manages and delivers assigned responsibilities within scope and budget.
Overview
6
6
years of professional experience
7
7
Certificates
Work History
Senior Associate Consultant
Infosys
Mysore, Karnataka
2022.03 - Current
- L2 Application administrator for Platform Application Provided [Mercedes Benz and Daimler Truck entities] with effective business solutions and recommendations.
- Monitored and frequently reported on project status to clients and verified projects met client requirements and quality standards.
- Collaborated with clients to develop financial projections, detail operational strategies and identify risks within business plan and mitigating strategies.
- Able to handle Workflow management, CMDB, Operation management, service onboarding, escalation management.
- Dedicatedly working as escalation team management (L3 - CENTRAL TASK FORCE TEAM)
- Adhere to Change, Problem and Incident Management Process via Service Now Tool.
- Managed projects using holistic thinking, resolved key strategic challenges and delivered projects against tight deadlines.
- Interacted with team and clients to develop and coordinate project requirements and workflow.
- Technically good at Testing - (Functionality, Migration), pre-defined modification of Java scripts, Application Support and maintenance.
Application Engineer
L&T Technology Services
Mysore
2019.03 - 2022.02
- Exhibited strong technical aptitude and application expertise resulting in optimized performance, continuous improvement recommendations and product innovation.
- Partnered with development team (Digite Vendor) on product development and application support plans.
- Maximized proficiency in SAP PS and Project Management tool to prepare and present technical reports and effectively support cross-functional teams.
- Validating Existing pre-defined Test Scripts like SAP Project Creation, Customer Code flow from success factor, WBS Structure in SAP, WS_Logs of Customer.
- Better functional understanding in SAP T-Codes like Location mismatch, resource data (Onsite/Offshore), BU mismatch, User status, Activity price maintenance, Zbookat errors, invalid base/allocated cost code, Cost Block creation etc.
- Day to day Interaction with the Product Owner, Scrum master & development team for better agility & project outcome.
Desktop Support Engineer
Wipro
Mysore
2017.11 - 2019.02
- Served as Remote Desktop engineer for Kotak Mahindra Bank Client.
- Install, upgrade, support and troubleshoot Windows OS, authorized desktop applications, hardware, and peripheral equipment, company policies, technical procedures and standards for preserving integrity and security of data, reports and access.
- Provided authorized users with technical support and advice regarding proper use and functionality of equipment.
Drupal Developer (Trainee)
WebNock Technologies
Mysore
2017.01 - 2017.10
Education
Master of Computer Applications - Computer Science
University of Mysore
Mysore, Karnataka, India 2014.08 - 2017.08
Bachelor of Computer Applications - Computer Applications
University of Mysore
Hassan, Karnataka, India 2013.08 - 2014.05
Skills
Incident Management
SAP Project Systems
Application Support and Management
SQL Queries
Testing and Migration
Configuration management
Cloud Computing
Analysis & Evaluation
Java Scripts
Python
Scrum - Basics & Advanced
AWS: Enterprise Security
SAP Intelligent RPA 20
ServiceNow Administrator
Certification
Scrum: The Basics - LinkedIn
Accomplishments
- In pursuit of exceptional performance, Awarder "Rookie of the Quarter - Rise Award" from Infosys Limited.
- Awarded "Beyond the Call of Duty Award" for the invaluable contribution in shaping the success of the organization from L&T Technology Services.
- Certificate of Commemoration - Achieved Best Engineer Award for top performer category from Wipro Technologies Pvt.Ltd.
- Certificate of Commemoration - Achieved Best Engineer Award excellence service from Wipro Technologies Pvt.Ltd.
- Certificate of Commemoration - Best Performer of the Year from Wipro Technologies Pvt.Ltd.
Timeline
Senior Associate Consultant
Infosys
2022.03 - Current
Application Engineer
L&T Technology Services
2019.03 - 2022.02
Desktop Support Engineer
Wipro
2017.11 - 2019.02
Drupal Developer (Trainee)
WebNock Technologies
2017.01 - 2017.10
Master of Computer Applications - Computer Science
University of Mysore
2014.08 - 2017.08
Bachelor of Computer Applications - Computer Applications
University of Mysore
2013.08 - 2014.05