Summary
Overview
Work History
Education
Skills
Languages
Languages
Websites
Timeline
Generic
Ankur Tripathi

Ankur Tripathi

Indore

Summary

Dynamic Senior Associate Consultant at Infosys Limited with expertise in JIRA and Confluence administration. Proven track record in enhancing client relationships and optimizing CI/CD pipelines. Adept at technical troubleshooting and strategic project planning, driving efficiency across diverse teams and ensuring seamless system integration for over 9,000 users.

Overview

6
6
years of professional experience

Work History

Senior Associate Consultant

Infosys Limited
Indore
05.2022 - Current
  • Atlassian suite administration- Administration of Jira, confluence and other atlassian plugins.
  • Integration of Jira with other agile and DevOps, Jira-GitLab integration.
  • Configuration on project as user needs including complete instance management.
  • Fluent in creating costume workflows and permissions schemas as per Project requirements.
  • Jira Automation using UI as well as script runner.
  • Managing around 9000 user base which comprises of 3 major instances across locations at three different regions and countries.
  • Working as a full time AWS administrator and manages EC2 instances, server healths and S3 buckets for Jira and Confluence servers.
  • Manages cybersecurity parameters for Atlassian suite and other plugins which are extensively used in Jira
  • Develop CI/CD pipelines and monitor all kind of major integrations across DevOps platforms.
  • Responsible for almost all the training about work-process and advantages of Atlassian tools such as Jira, Confluence and establishes smooth process for fluent project management for new clients and teams.
  • Managed migration across projects, servers and instances which includes server-cloud migration for Jira.
  • Developed and implemented effective strategies to improve client relationships.
  • Managed day-to-day operations of the consulting team.
  • Maintained detailed records of all project activities, progress, timelines and deliverables.
  • Participated in client meetings to discuss project objectives, scope, timeline and budget.

Systems Engineer

Tata Consultancy Services
New Delhi
01.2019 - 05.2022
  • Researched emerging technologies in order to recommend solutions that could improve efficiency within the organization.
  • Generated reports summarizing current status of IT assets within the organization.
  • Provided technical guidance for system development and troubleshooting.
  • Worked on SDLC for automotive, specifically Nissan Motors(Japan).
  • Worked on Function safety parameters and V- Model development.
  • Administration of Cloud(SaaS) Atlassian tool suite for Hutchinson(United Kingdoms).
  • Maintained a User base of around 3000 users with all configuration and maintenance requests.
  • Responsible for Integrating Jira and Bitbucket for fluent CI/CD pipelines
  • Excellent hands on Scrum activates.
  • Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
  • Verified stability, security and scalability of system architecture.
  • Provided technical support for end-users by troubleshooting hardware and software issues remotely or onsite.
  • Led cross-functional teams in systems integration projects.
  • Administered application stacks and executed performance tuning to optimize session performance by eliminating performance bottlenecks.
  • Coordinated and enhanced existing databases and established new databases as part of initiative.

Education

Bachelor of Technology - Electrical Engineering

AKTU
Lucknow
06-2018

High School Diploma -

Rani Laxmibai Public School
Jhansi
05-2014

Skills

  • JIRA
  • Confluence
  • GitLab
  • Bitbucket
  • Technical troubleshooting
  • AWS Administration
  • Version control systems
  • Performance Optimization
  • Configuration Management
  • Incident Management
  • Performance management
  • Strategic project planning
  • System Administration
  • Continuous integration
  • System integration
  • Atlassian administration

Languages

1,C2,1,C2

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Senior Associate Consultant

Infosys Limited
05.2022 - Current

Systems Engineer

Tata Consultancy Services
01.2019 - 05.2022

Bachelor of Technology - Electrical Engineering

AKTU

High School Diploma -

Rani Laxmibai Public School

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Ankur Tripathi