Oversaw online documentation processes related to election voter ID and national health authority.
Facilitated communication between Aadhar, MCGM, and FSSAI to enhance government scheme initiatives.
Managed interactions with tehsildar office to streamline documentation workflows.
Telesales Executive
WELCOME CURE HOME PATH
MUMBAI
03.2025 - 05.2025
Consistently met monthly sales targets by applying effective selling techniques.
Assisted in generating leads through cold calling, contributing to a 30% increase in sales pipeline.
Conducted follow-up calls to support customer satisfaction and promote repeat business.
Telemarketer
SAI BALA BPO
MUMBAI
02.2024 - 01.2025
Assisted with recovery of outstanding debts through effective negotiation techniques to enhance collection rates.
Engaged with customers to address unresolved issues and past-due payments, ensuring accurate updates to accounts.
Supported the development and implementation of plans aimed at recovering long-term outstanding debts, contributing to a reduction in aged debt levels.
Followed up on overdue payments, providing assistance and establishing payment plans for customers in difficult situations.
Met debt collection targets within agreed deadlines.
Divisional Head – EAST, India Lead Digital Initiative & Customer Retention Lead at John Deere Financial India Pvt. Ltd.Divisional Head – EAST, India Lead Digital Initiative & Customer Retention Lead at John Deere Financial India Pvt. Ltd.
Service Enablement Manager - North & West India at Fenesta Building Systems, A Unit of DCM Shriram LtdService Enablement Manager - North & West India at Fenesta Building Systems, A Unit of DCM Shriram Ltd