Senior Salesforce QA Consultant (Functional and Test Automation)
Pune
Summary
Experienced with software quality assurance practices, including manual and automated testing. Utilizes analytical skills to identify and resolve software defects efficiently. Knowledge of industry-standard testing tools and methodologies to ensure reliable and high-quality software products.
Experienced Senior Salesforce QA Tester with over 8 years of expertise in ensuring high-quality delivery of Salesforce Ecosystem.
Proficient in Salesforce platform functionality, including Service Cloud, and Experience Cloud, with a strong focus on Functional, automation and regression and User Acceptance testing.
Adept at developing and executing test plans, writing detailed test cases, and identifying defects to ensure the highest standards of quality and compliance.
Skilled in utilizing testing tools like Selenium, Provar, Basic of QTP, OATS , TOSCA, and JIRA, and experienced in Agile and Scrum methodologies.
Strong communicator with a proven ability to collaborate with cross-functional teams to drive results, improve processes, and ensure successful Salesforce project implementations.
Overview
14
14
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
3
3
Languages
Work History
Senior Salesforce QA Consultant
NeuraFlash
Pune
01.2024 - Current
Implementations of CYARA - Velocity automation for Account include: receiving training on CYARA, creating an Automation Test Plan, setting timelines, developing test scripts (~300 TCs), executing them during release cycles, and sharing reports with customers.
Conducting an Automation Feasibility Test (Provar vs Tosca) for the Salesforce project and providing a walkthrough to assist customers in selecting the most suitable automation tool.
Active involvement in Service Cloud Voice to test IVR flows.
Improved software quality by designing and implementing comprehensive test plans and strategies.
Senior Salesforce Functional/Automation Tester
Cognizant Technology Solutions
London
07.2016 - 12.2024
Collaborating closely with stakeholders and project management teams to ensure smooth automated script migration, resulting in seamless integration of the automation framework across all Salesforce modules of the Financial Authority Conduct project
Reduced manual testing efforts with the development of reusable automated test scripts.
Improved software quality by designing and executing comprehensive test plans for automation testing.
Providing training & support to functional testers in automation skills, test management processes and software code versioning tools, enhancing the overall testing capabilities of the team
Achieved 70% in sprint automation every sprint using Selenium Web Driver
Developing requirements and contributing to the development of an automation framework using JAVA, leveraging technical expertise to drive the successful implementation of automation strategies
Obtaining sign off for test execution, automation script execution results, UAT management and test execution closure reports from clients, ensuring effective communication and alignment with project objectives
Junior Software Functional/Automation Tester
Cognizant Technology Solutions
Pune
05.2011 - 06.2016
Implemented automation frameworks using Java and deployed them across all teams, resulting in improved efficiency and accuracy in testing processes
Conducted IVR testing using Onex Agent 2.5 and performed ETL testing for data migration using Informatica, ensuring the integrity and accuracy of data during the migration process
Recommended changes to make applications more efficient and intuitive, contributing to the overall improvement of the software quality and user experience
Published detailed test summary reports, providing stakeholders with comprehensive insights into the testing process and results
Reviewed all test cases and test scripts for quality and identified additional areas to review.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Education
B.E - Information Technology
Shivaji University
Maharashtra, India
06.2006 - 07.2010
Skills
Salesforce Business Process End-to-End Testing
Quality Assurance
Test Automation Tool
User Acceptance Testing
Service Voice Cloud
Release Management
Test Management Tool
Innovations
Certification
ISTQB
Personal Information
Date of Birth: 04/23/88
Timeline
Senior Salesforce QA Consultant
NeuraFlash
01.2024 - Current
Senior Salesforce Functional/Automation Tester
Cognizant Technology Solutions
07.2016 - 12.2024
Junior Software Functional/Automation Tester
Cognizant Technology Solutions
05.2011 - 06.2016
B.E - Information Technology
Shivaji University
06.2006 - 07.2010
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