Sampath Rao Karanam

Project Name: Indigo.

Client: UD Trucks.

Team size: 3.

Environment and Tools: C#, .NET, MySQL, MQ, VCOM, RFHUTIL.

• Enhanced application development and support within AMS L3 model, contributing to production stability.
• Executed environment setup with queue creation and configuration adjustments for testing phases.
• Analyzed integration points and debugged services for effective change request deployments.
• Developed a new UI feature enabling data type conversion in applications.
• Achieved timely resolution of P1 and P2 incidents, reducing impact on operations.
• Clarified technical details to senior staff while implementing modifications on weekdays.
• Managed incident resolution as part of AMS L3 Application Support team, ensuring efficiency.
• Conducted knowledge transfer sessions for internal teams, enhancing overall skill set.