Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Samson Charles

Senior Associate At Goldman Sachs
Bengaluru

Summary

To take up creative tasks, which tests my capabilities and skills to grow along with the organization and shoulder the responsibility to achieve perfection in all the tasks assigned to me.

Experienced Senior Associate driven to optimize processes and streamline operations for team efficiency.

Decisive leader with an analytical and flexible approach to solving problems. Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.

Overview

8
8
years of professional experience
1
1
Certification
5
5
Languages

Work History

Senior Associate

Goldman Sachs
Bengaluru
05.2020 - Current
  • Global Markets Division – Equities Execution Operations)
  • Client Service: Trade bookings, responding client queries for cash equity and New client onboarding
  • Risk Management: identifying and escalating risk stemming from cash equity trades
  • Problem Solving: partnering with Trading Desks and Clients to investigate and resolve trade and cash discrepancies to ensure efficient matching trades
  • Projects and Initiatives: working on projects and initiatives to improve efficiency, automation, enhance client service and further develop EES risk management capabilities.
  • Defined work plans in alignment with stakeholder requirements.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Promptly mediated disputes between associates to promote better collaboration and avoid work disruption.
  • Trained and supported new team members, maintaining culture of collaboration.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Analyzed customer data to identify trends and anticipate customer needs.
  • Developed and implemented strategies to increase customer satisfaction and engagement.

Executive (Sales Support

Raheja QBE General Insurance Company Limited
06.2018 - 05.2020
  • Underwriting – Prepare WC (Employee Compensation) quotes per brokers request
  • Maintenance - smooth transition right from receiving proposals to the issuance of the policies
  • Handling brokers’ grievances/premium negotiations/queries
  • Follow-ups with the broker for premium collection and required documents for policy issuance
  • Assisting Reporting Manger in his regular meetings with the brokers

Trainee

Exide Life Insurance Company Ltd
12.2015 - 06.2018
  • Grievance Handling - Respond and provide complete solution to the Clients queries/complaints raised through various channels
  • Was an Intermediary between client and Internal management and regularly monitoring to ensure utmost client service without any hassles
  • Preparation and maintenance of excel based reports and dashboards (weekly, fortnightly and monthly basis) and evaluation of overall performance of the program

Education

Business Analyst Master - Banking And Financial Support Services

SimpliLearn
10.2023 - Current

Certified Investment Banking Operations Professional Securities and Derivatives End to end Trade life cycle of Listed and - undefined

Imarticus Learning

Bachelor of Commerce - undefined

SMSG Jain College, Bangalore University

H.S.C - undefined

SMSG Jain College, Bangalore University
01.2009 - 1 2010

S.S.C - undefined

Army School

Skills

SQL (Basics)undefined

Accomplishments

  • Collaborated with team of 5 in the development of MENA automation project .

Certification

[Certified Investment Banking Operations Profession], [Imarticus Learning ] - [2019]

Interests

Reading Books

Body Building

Playing Football

Timeline

Business Analyst Master - Banking And Financial Support Services

SimpliLearn
10.2023 - Current

Senior Associate

Goldman Sachs
05.2020 - Current

[Certified Investment Banking Operations Profession], [Imarticus Learning ] - [2019]

10-2019

Executive (Sales Support

Raheja QBE General Insurance Company Limited
06.2018 - 05.2020

Trainee

Exide Life Insurance Company Ltd
12.2015 - 06.2018

H.S.C - undefined

SMSG Jain College, Bangalore University
01.2009 - 1 2010

Certified Investment Banking Operations Professional Securities and Derivatives End to end Trade life cycle of Listed and - undefined

Imarticus Learning

Bachelor of Commerce - undefined

SMSG Jain College, Bangalore University

S.S.C - undefined

Army School

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