SANA AFREEN
NEW DELHI
Summary
Dynamic Team Manager at MY MONEY MANTRA with a proven track record in project management and team building. Spearheaded process improvements that enhanced efficiency and reduced costs, while fostering a collaborative environment. Adept at data analysis and effective communication, I empower team members to excel and achieve outstanding customer satisfaction.
Overview
2
2
years of professional experience
Work History
Team Manager
MY MONEY MANTRA
NEW DLEHI
01.2023 - 03.2025
- Prepared reports detailing staff performance metrics such as productivity levels or customer satisfaction ratings.
- Implemented process improvements aimed at increasing efficiency while reducing costs wherever possible.
- Resolved conflicts between team members in a timely manner to maintain harmony within the team.
- Developed and implemented team-building strategies to promote collaboration and cohesion.
- Established effective communication channels between departments to ensure information is shared accurately and efficiently.
- Provided guidance, coaching and mentoring to individual team members as needed to help them reach their full potential.
Education
Bachelor of Arts -
BAL BHARTI
AGRA01-2023
Skills
- Project management
- Team building
- Employee training
- Data analysis
- Customer service
- Effective communication
- Financial document review
Timeline
Team Manager
MY MONEY MANTRA
01.2023 - 03.2025
Bachelor of Arts -
BAL BHARTI
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