SANATH GAUR
IT SUPPORT EXECUTIVE
Lucknow,UTTAR PRADESH
Summary
Confident multi-tasker with 2 years 7 months of experience engaging with customers to solve support queries and build excellent client relationships. Highly organized with keen eye to maintain multiple streams of work simultaneously. Energetic self-starter builds strong client relationships. ·
Overview
2
2
years of professional experience
Work History
IT SUPPORT EXECUTIVE
SANATH GAUR
12.2021 - Current
- Provided remote software services to correct reported issue.
- Coordinated priority of support work based on client and business needs.
- Managing Clients by "CHAT SUPPORT"
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Captured customer feedback to communicate to superiors for ongoing improvement.
- Managing and updating the Google sheets as per the demand of the company.
- TECHNICAL ERROR SUPPORT TO CLIENTS
- Diagnosed and troubleshot software installation.
Education
Bachelor of Computer Applications - COMPUTER APPLICATIONS
SHRI RAMSWAROOP MEMORIAL UNIVERSITY
LUCKNOW08.2021
Skills
- Technical Support
- Customer Service Expertise
- Office Support
- Software Maintenance
- Client Relationships
- New Installations
- QUICK LEARNER
food blogging
I have an experience of 3 years in food blogging.I manage my official food blogging page @food52withlove where I give my reviews of foods from different cities and states and do promotions for their growth.I collaborate with various famous bloggers.
Timeline
IT SUPPORT EXECUTIVE
SANATH GAUR
12.2021 - Current
Bachelor of Computer Applications - COMPUTER APPLICATIONS
SHRI RAMSWAROOP MEMORIAL UNIVERSITY
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