SANATHOIBA LOITONGBAM

Diplomatic customer service professional experienced in defining and analyzing customer requests to resolve issues. Accurate in documenting customer concerns and dedicated to maintaining deep knowledge of products and promotions. Confident communicator recognized for consistently receiving excellent customer feedback.

• Father's Name: Madhuchand
• Date of Birth: 19/11/1998
• Nationality: Indian
• Marital Status: Bachelor

• As a Senior Executive in Accenture with the role of a technical support, my roles is to provide services whenever customers face issue with their network, orders and also to upsell the products and plans of the network according to their budget plans.
• As a Senior Executive in IGT solutions with the role of a travel advisor, my roles and responsibilities were to assist customers with travel related queries, booking flights, hotels, car rentals and train reservations and to upsell the subscriptions.
• As a process Associate under Team Lease with role of a dialer, my roles and responsibilities were to dial all the customer's number which was assigned to me.

• Best and top performer award from clients of Edreams, Odigeo.

• English
• Hindi
• Manipuri

• Travelling
• Working out

I solemnly declare that all the above information is correct to the best of my knowledge and belief.