Sanchit Kumar

Personable, friendly and solution-oriented person with considerable experience in service and support. Customerfocused and team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Knowledgeable customer service management professional successful at improving team productivity, reducing escalated calls and increasing customer satisfaction scores. Friendly and efficient customer service team member devoted to maximising customer satisfaction with exceptional service and support. Knowledgeable about industry standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

• Love to play football
• Hockey
• Jogging