Summary
Overview
Work History
Education
Skills
Additional Information - Personal Strength
Projects
Timeline
Generic

Komal Sachan

MBA -HR & Marketing
Kanpur

Summary

Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time.

Overview

7
7
years of professional experience
2
2
Languages

Work History

Senior Executive

Hero Insurance Broking India Pvt.Ltd.
10.2021 - Current


  • Collaborated with cross-functional teams to identify opportunities for product improvement, driving innovation in the company's offerings.
  • Increased client base by identifying and pursuing new business opportunities through market research and networking.
  • Streamlined internal processes within the business development department, reducing inefficiencies and increasing productivity among team members.
  • Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.

Associate sales consultant

Policybazaar.com
10.2019 - 09.2021

Recommend and select products for customers based on their individual needs.
Describe products and explain their benefits and uses to potential customers.
Communicate with customers, by phone and by email to fulfill their needs.

Executive Trainee

Capital Aim Financial Advisory
06.2018 - 08.2019

Provide Guidance to customers on how, where and when to invest in the share market.

Management trainee/ HR Intern

Future Retail Ltd. , Big Bazaar
05.2017 - 06.2017

Education

MBA with HR and Marketing -

PSIT, Kanpur / AKTU, Lucknow

B.Sc. - undefined

CSJM University, Kanpur

12th - undefined

U. P. Board / Allahabad

10th - undefined

U. P. Board/ Allahabad

Skills

Cross-selling abilities

Additional Information - Personal Strength

  • Work Oriented
  • Strategic Thinking

Projects

To Study the training need Identification of the organization ( Future Retail - Big Bazaar), The study was conducted to find out the reasons which are responsible for the poor performance of employees and the areas where the training is required to improve the service quality of organization.

Timeline

Senior Executive

Hero Insurance Broking India Pvt.Ltd.
10.2021 - Current

Associate sales consultant

Policybazaar.com
10.2019 - 09.2021

Executive Trainee

Capital Aim Financial Advisory
06.2018 - 08.2019

Management trainee/ HR Intern

Future Retail Ltd. , Big Bazaar
05.2017 - 06.2017

MBA with HR and Marketing -

PSIT, Kanpur / AKTU, Lucknow

B.Sc. - undefined

CSJM University, Kanpur

12th - undefined

U. P. Board / Allahabad

10th - undefined

U. P. Board/ Allahabad
Komal SachanMBA -HR & Marketing