Seeking a promising career, which provides me with an opportunity to apply and enhance my current skills while contributing constructively towards the growth of the organization and acquiring new skills.
Overview
8
8
years of professional experience
1
1
Certification
3
3
Languages
Work History
Senior Executive Application Support
Sub-K IMPACT Solutions Ltd
04.2021 - Current
Applications deployment in production environment and UAT environment.
Assist with planning and testing of application (Mobile and Web), configuration and database changes and update in production support documentation.
Involved in database creation and managing the application wise databases.
Responsible for creating the apache tomcat server setup and generating the certificates.
Trouble-shooting production issues requiring detailed analysis of root cause for web and mobile applications.
Responsible for general database support (DB backup and restore), including the daily system health check, batch process monitoring.
Supporting business users, functional teams and technical data consumer users, such as providing database information, training users, helping the data search and mining needs, and troubleshooting database related issues for consumer applications.
Involved in cloud deployments on AWS Lambda, AWS RDS, AWS S3, AWS cloud watch logs and Amazon EventBridge.
Creating windows task scheduler job for Java Projects.
Engineer-Technology
Virtusa Consulting Services Pvt. Ltd
01.2019 - 02.2021
Responsible for providing Application support depending on the type of issues, and ensuring that client SLAs are met.
Running SQL queries for issue resolution and report checking.
Monitoring batch jobs in Autosys.
Preparing the Status report for batch and analysing DB for Report generation and distribution.
Analysing the transfer fault and manually uploading file to client site via FTP and deliver files though client based tools.
Creating Incident and Change management Tickets and working on Remedy tickets, issues and INC assigned.
Validating delivery of Client daily statements and Margin reports in server, DB and through some client based application tools.
Investigating log files for finding the reason for trade blocking and inform the user as when required.
Software Engineer
Hcl Technologies
08.2017 - 01.2019
Interaction with business users, business analysts for bug fixes and enhancements.
Checking on job failures, report failures, alerts etc.
Scheduling and delegating weekend tasks.
Monitoring and providing support to Linux Servers.
Resolving the tickets based on SLA.
Providing Deployment support and Migration Support.
Forwarding to Development team if fix is required.
Troubleshooting, Application health checks and issues monitoring.
Handling major Outages/Incidents with the help of L2 Development support.
Initiate BRIDGE CALL to resolve the issues, which impact multiple interfaces.
Handling the issues related to installation, update, configuration, operations or performance.
Customizing the tasks according to client requirement using Shell scripting.
Implementing new concepts and idea to sharpen and fasten day-to-day works.
Analysing and troubleshooting of issues in Production environment and resolve the issues.
Loading the data in to the database using the SQL loader and External table concepts.
Education
Bachelor of Science - Electrical, Electronics And Communications Engineering
JNTU Hyderabad
Hyderabad
04.2001 -
Tools And Skills
Ubuntu/Linux, Windows 10, PLSQL, SQL, UNIX, Autosys, MySQL Workbench, Tectia, Eclipse, Service Now, Jira, ITRS, ITIL (Internal), AWS
Personal Information
Date of Birth: 07/15/94
Gender: Male
Nationality: Indian
Marital Status: Married
Certification
ITIL Internal Certification
Declaration
I hereby declare that above mentioned information is correct to the best of my knowledge and belief.
Timeline
ITIL Internal Certification
06-2021
Senior Executive Application Support
Sub-K IMPACT Solutions Ltd
04.2021 - Current
Engineer-Technology
Virtusa Consulting Services Pvt. Ltd
01.2019 - 02.2021
Software Engineer
Hcl Technologies
08.2017 - 01.2019
Bachelor of Science - Electrical, Electronics And Communications Engineering