Dynamic and results-driven professional with over 14 years of diverse experience across Academics, Service, Sales, and Operations. Proven expertise in leading high-performing teams, driving revenue growth, and streamlining operational processes. Currently serving as City Head, overseeing Sales and Operations for Navi Mumbai and Thane, with a strong track record of achieving business targets, enhancing customer satisfaction, and optimizing resource management. Adept at strategic planning, team leadership, and cross-functional collaboration, with a passion for delivering excellence and scaling business performance.
Drive enrollment for study abroad programs, including admissions and test preparation services.
Manage and achieve sales targets through effective counseling conversions and course enrollments.
Develop strategies to increase leads, walk-ins, and closures within the city.
Establish partnerships with educational institutions to enhance business opportunities.
Oversee daily operations across multiple centers, ensuring quality service delivery.
Coordinated with internal teams to streamline student counseling and application processes.
Hire, train, and mentor counselors and support staff to meet performance goals.
Maintain strong relationships with university partners, enhancing stakeholder engagement.