Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Certifications And Workshops
Timeline
Generic
Sandeep Mathur

Sandeep Mathur

Navi Mumbai

Summary

Dynamic and results-driven professional with over 14 years of diverse experience across Academics, Service, Sales, and Operations. Proven expertise in leading high-performing teams, driving revenue growth, and streamlining operational processes. Currently serving as City Head, overseeing Sales and Operations for Navi Mumbai and Thane, with a strong track record of achieving business targets, enhancing customer satisfaction, and optimizing resource management. Adept at strategic planning, team leadership, and cross-functional collaboration, with a passion for delivering excellence and scaling business performance.

Overview

14
14
years of professional experience

Work History

CITY HEAD-SALES & OPERATIONS

JAMBOREE EDUCATION PVT LTD
NAVI MUMBAI
04.2023 - Current

Drive enrollment for study abroad programs, including admissions and test preparation services.
Manage and achieve sales targets through effective counseling conversions and course enrollments.
Develop strategies to increase leads, walk-ins, and closures within the city.
Establish partnerships with educational institutions to enhance business opportunities.
Oversee daily operations across multiple centers, ensuring quality service delivery.
Coordinated with internal teams to streamline student counseling and application processes.
Hire, train, and mentor counselors and support staff to meet performance goals.
Maintain strong relationships with university partners, enhancing stakeholder engagement.

Academic Head -IELTS & TOEFL

Jamboree Education Pvt. Ltd
NAVI MUMBAI
04.2016 - 03.2023
  • Directed institution's IELTS and TOEFL programs across 34 centers.
  • Conducted admission counseling and sales services for USA and UK.
  • Represented Jamboree at partner events and seminars to promote study abroad opportunities.
  • Provided updated information on destination institutions to prospective students.
  • Collaborated with team to enhance customer interactions and satisfaction.
  • Developed innovative promotional strategies for Jamboree's admission and academic services.
  • Created curriculum and training materials for instructors and counselors in service workshops.
  • Managed hiring, training, and supervision of IELTS and TOEFL teams nationwide.

Verbal Faculty

Jamboree Education Pvt. Ltd
05.2014 - 04.2016
  • Delivered lectures for IELTS and TOEFL preparation courses.
  • Conducted doubt sessions in both classroom and webinar formats.
  • Served as spokesperson for Jamboree at SAT and GRE seminars.

Centre Manager

TSI Education
05.2013 - 04.2014
  • Managed business operations for center’s marketing and service divisions.
  • Oversaw sales, marketing, and service teams to achieve performance targets.
  • Conducted training sessions for marketing and service personnel to enhance skills.
  • Delivered counseling services to students during pre- and post-admission phases.
  • Provided lectures on logical reasoning, IELTS, and TOEFL preparation.

Centre Manager

Climb first Consultancy Pvt Ltd
05.2012 - 03.2013
  • Managed full administration of all centers, ensuring operational excellence across 10 locations.
  • Executed recruitment and HR activities for Logandale Centre, enhancing workforce quality.
  • Oversaw sales, marketing, and service teams to drive growth and improve customer engagement.
  • Delivered comprehensive training programs for marketing and service staff to boost performance.
  • Conducted pre- and post-admission counseling sessions for students to support transition.
  • Facilitated lectures in Logical Reasoning, IELTS, and TOEFL to enhance student readiness.

Service Manager

Climb first Consultancy Pvt Ltd
07.2011 - 05.2012
  • Resolved student inquiries to enhance understanding and support.
  • Coordinated with centers to establish batch schedules efficiently.
  • Executed overall planning for new batches to optimize resource allocation.
  • Provided counseling to students pre- and post-admission to facilitate decision-making.

Education

Post Graduate Diploma - Financial Management

IGNOU
01.2012

B.B.A. -

Dr. Bhimrao Ambedkar University
01.2009

Skills

  • Management expertise
  • Sales strategy development
  • Lead generation techniques
  • Leadership in teams
  • Analytical problem solving
  • Decision-making
  • Quality control measures
  • Staff training and supervision
  • Process improvement strategies
  • Policy formulation
  • Conflict mediation skills
  • Client relationship management
  • Communication effectiveness
  • Organizational change management
  • Training programs for employees
  • Adaptability and resilience
  • Customer engagement strategies
  • Public speaking
  • Project management

Accomplishments

  • Special Recognition Award, 2016-17
  • Changemaker Award, 2015-16
  • Testimonials and feedback of students

Languages

  • English
  • Hindi

Personal Information

  • Date of Birth: 10/07/87
  • Marital Status: Married

Certifications And Workshops

  • Certificate of Training on IELTS - Train the Trainer, British Council, 02/01/19
  • Completed Propel Workshop for the TOEFL iBT Test, ETS, 11/01/17
  • Certificate of Training on IELTS - Train the Trainer, British Council, 03/01/17
  • Certificate of Training on Annual Verbal Refresher Module, Jamboree, 02/01/17
  • Certificate of Training completion for Test Resource, ETS TOEFL, 10/01/14
  • Certificate of Training completion for Test Resource, ETS TOEFL, 10/01/15

Timeline

CITY HEAD-SALES & OPERATIONS

JAMBOREE EDUCATION PVT LTD
04.2023 - Current

Academic Head -IELTS & TOEFL

Jamboree Education Pvt. Ltd
04.2016 - 03.2023

Verbal Faculty

Jamboree Education Pvt. Ltd
05.2014 - 04.2016

Centre Manager

TSI Education
05.2013 - 04.2014

Centre Manager

Climb first Consultancy Pvt Ltd
05.2012 - 03.2013

Service Manager

Climb first Consultancy Pvt Ltd
07.2011 - 05.2012

Post Graduate Diploma - Financial Management

IGNOU

B.B.A. -

Dr. Bhimrao Ambedkar University
Sandeep Mathur