Sandeep Mishra
Mumbai
Summary
Experienced IT leader with 18+ years in the life insurance industry. Expertise in business transformation, IT solutioning, risk analysis, and stakeholder governance. Proven track record in core system transformations, partner integrations, and cross-functional team management for driving strategic initiatives and boosting business value.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
4
4
Certifications
Work History
Assistant Vice President – IT
Tata AIA Life Insurance Co. Ltd.
Mumbai
11.2021 - 08.2024
- Led core system transformations for retail and group platforms
- Onboarded multiple partners, enabling seamless business integrations
- Directed a 30+ member team for pre-sales, implementation, and post-launch support
- Managed Site Reliability Engineering (SRE) and annual budgeting
- Ensured audit compliance and stakeholder governance
Associate Vice President – IT
Bajaj Allianz Life Insurance Co. Ltd.
Pune
03.2018 - 11.2021
- Spearheaded core policy administration system migration
- Delivered digital initiatives for customer experience and partner onboarding
- Directed a team of 35 and collaborated on strategic initiatives
- Drove digital transformation efforts within the organization, leveraging emerging technologies to streamline workflows, improve communication channels, and enhance overall productivity.
- Collaborated with cross-functional teams to drive process improvements and innovation.
Senior Manager – IT
IndiaFirst Life Insurance Co. Ltd.
Mumbai
12.2016 - 02.2018
- Manage the scheduling and Timeframe projection of multiple projects
- Managed centralized testing teams and cross-department communication frameworks
- Streamlined change management processes across business verticals
- Held monthly meetings to create business plans and workshops to drive successful business.
- Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Deputy Chief Manager – IT Projects
Kotak Mahindra Old Mutual Life Insurance Ltd.
Mumbai
09.2008 - 11.2014
- Delivered over 35 product system setups adhering to IRDAI guidelines
- Facilitated workshops to elicit and document functional requirements
- Introduced reusable and parametric core application modules
- Mentored junior employees in their respective roles while instilling core values such as integrity, accountability, and professionalism.
- Streamlining Core Insurance Application for Compliance with IRDAI Guidelines
- Delivered system setup for 35+ insurance products, ensuring seamless integration and compliance with regulatory standards.
- Implemented critical regulatory mandates, including Top-ups, Lock-in Periods, Auto Termination, Partial Withdrawals, Discontinuance and Revival processes, as well as Anti-Money Laundering (AML) validations.
- Enhanced system reusability by designing the core application with a parametric architecture, enabling efficient adaptation to future requirements.
- Vendor Management
- Tracked Service Level Agreement compliance with vendors.
- Monitored and tracked weekly timesheets and vendor invoices.
Assistant Manager – Information Systems Group (CMM
SBI Life Insurance Co. Ltd.
Mumbai
06.2006 - 09.2008
- Managed a team of 4 vendor resources and served as a member of the Project Management Office Team.
- Coordinated onsite, analyzing Problem Tickets and Change Requests, prioritizing and getting them resolved efficiently.
- Initiated and tested an Online Change Request application for SBI Life branches across India, enhancing transparency and accountability in the resolution process.
Education
Executive Senior Leadership Programme -
Indian Institute of Management
Lucknow 06.2021 - 06.2022
MBA - Marketing & Systems
Symbiosis Institute of Management Studies
Pune 06.2004 - 05.2006
Bachelor of Science - IT & Management
Utkal University
Bhubaneswar 08.2000 - 08.2003
Skills
Business Transformation and IT Solutioning
Project Management and Change Management
Partner Integration and Onboarding
Team Leadership
Vendor Management
Regulatory Compliance and Risk Analysis
Digital Innovation
Core Insurance Systems and Policy Administration
Project Management Tools
Certification
Awarded 'Achiever' at IndiaFirst Life Insurance.
Personal Information
Nationality: Indian
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Assistant Vice President – IT
Tata AIA Life Insurance Co. Ltd.
11.2021 - 08.2024
Executive Senior Leadership Programme -
Indian Institute of Management
06.2021 - 06.2022
Associate Vice President – IT
Bajaj Allianz Life Insurance Co. Ltd.
03.2018 - 11.2021
Senior Manager – IT
IndiaFirst Life Insurance Co. Ltd.
12.2016 - 02.2018
Deputy Chief Manager – IT Projects
Kotak Mahindra Old Mutual Life Insurance Ltd.
09.2008 - 11.2014
Assistant Manager – Information Systems Group (CMM
SBI Life Insurance Co. Ltd.
06.2006 - 09.2008
MBA - Marketing & Systems
Symbiosis Institute of Management Studies
06.2004 - 05.2006
Bachelor of Science - IT & Management
Utkal University
08.2000 - 08.2003