Sandeep Mondal
Faridabad
Summary
Senior Sales Processing Analyst at Hewlett Packard Enterprise with expertise in Order to Cash (O2C) and Salesforce. Proven track record in managing renewal pipelines, enhancing retention rates, and providing exceptional support in Portuguese. Skilled in sales process management and committed to driving results through effective analysis and collaboration.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
Work History
SENIOR SALES PROCESSING ANALYST
HPE ( Hewlett Packard Enterprises)
Bangalore
11.2021 - 07.2025
- Expertise in Order to cash (O2C), Order management, account receivables, Sales operation, Quoting, Opportunity to order.
- Have exposure & experience of working in IT and service industry with global customer of HPE.
- As a renewal specialist will provide analysis and support to the Latam and NA sales team, helping sales rep progress SFDC opportunities and quotes.
- Manage renewal pipeline periodically in database ensure timely renewal and high retention rate.
- Provide Support for order management, sales Processing activities for Latam and US Region.
- Order management, order to cash, O2C, Quoting/Quote, Invoicing/Invoice, Sales order management, Order fulfillment, Supply chain, SCM, Order Processing.
- Executes operational activities related to quote, price, configuration, deal registration, order management process, invoicing, and contract life cycle.
- Supports sales processing activities and process improvement for an assigned area.
- Handling Latam region including Brazil and Portugal providing Portuguese language support.
SENIOR ASSOCIATE - TECHNICAL SUPPORT - PORTUGUESE LANGUAGE SPECIALIST
Tech Mahindra
Chennai
11.2017 - 11.2021
- IT support for hardware and software for Solenis Project via calls, emails, chats and self-service tickets through Service-Now tool with extensive Knowledge of ticketing tool like Service-now.
- Handling Latam region including Brazil and Portugal providing Portuguese language support.
TEAM DEVELOPER
Bank of America
Gurgaon
03.2016 - 10.2017
- Identifies new laws, rules, and regulations impacting the Bank's international businesses across all regions.
- Perform research to identify regulatory changes e.g. A new, proposed or amended law, rule, regulation, interpretive guidance, or related self-regulatory organization standards and codes of conduct issued by Bank of America's Brazil regulators that have potential impact to Bank of America's businesses in Brazil.
- Identify international regulatory changes with potential impact to Bank of America.
- Provide support for Portuguese language covering Bazil and southern and Latam America region.
SENIOR EXECUTIVE - PORTUGUESE LANGUAGE SPECIALIST
Wipro Ltd
Delhi
11.2010 - 03.2016
- 5 year's experience in Bloomberg Process which provides financial software tools.
- Oversaw for Research information on company's financial reports based on the requirement of client & Investors worldwide.
- Worked on Financial statements like Income Statements, Balance Sheet & Cash Flow statements of the companies worldwide.
- Involved in research and analysis of Company's financial data & Accounting reports.
- Managing various Reports, analyzing & interpreting the Reports & presenting it to the client.
- Translation of Documents from Portuguese to English and English to Portuguese.
Education
Diploma - Portuguese language Advanced
Delhi University
DelhiMBA -
Sikkim Manipal University
ManipalBachelor of Arts - Business Economics
Delhi University
09.2006 - 09.2009
Skills
- Account receivables
- Portuguese Language Proficiency
- Order to Cash (O2C)
- Salesforce (SFDC)
- Renewal Management
- IT Technical Support
- Supply Chain Management
- Quotation and Invoicing
- Sales Process Management
Languages
- Portuguese
- English
- Hindi
Languages
Portuguese
Upper Intermediate
B2
Timeline
SENIOR SALES PROCESSING ANALYST
HPE ( Hewlett Packard Enterprises)
11.2021 - 07.2025
SENIOR ASSOCIATE - TECHNICAL SUPPORT - PORTUGUESE LANGUAGE SPECIALIST
Tech Mahindra
11.2017 - 11.2021
TEAM DEVELOPER
Bank of America
03.2016 - 10.2017
SENIOR EXECUTIVE - PORTUGUESE LANGUAGE SPECIALIST
Wipro Ltd
11.2010 - 03.2016
Bachelor of Arts - Business Economics
Delhi University
09.2006 - 09.2009
Diploma - Portuguese language Advanced
Delhi University
MBA -
Sikkim Manipal University