SANDEEP PALADI
Hyderabad
Summary
Highly experienced in Infrastructure Analysis with a strong background in maintaining, designing and implementing IT systems. Key strengths include broad knowledge of network architecture, data center operations, and cloud computing. Proven ability to troubleshoot complex system issues, resulting in minimized downtime and improved infrastructure efficiency. Known for strategic planning skills and proactive approach to technology integration. Results-driven Infrastructure Analyst known for high productivity and efficient task completion. Possess in-depth knowledge in network security, cloud computing, and data management. Excel at problem-solving, teamwork, and adaptability, ensuring seamless IT infrastructure operations and improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
AVP - Product Owner
NATWEST
Chennai
07.2021 - Current
- Azure – IAM – Streamline the process of managing and maintaining user accounts in Azure for RBS.
- Varonis - Led and completed projects in securing the infrastructure data environment, such as working on removing open access, resetting permissions, patching, etc., using Varonis.
- Qualys – Completed POC for deploying Qualys and testing patching.
- O365 environment – Streamlining the process of migrating on-prem shares to maintaining SharePoint Online infrastructure.
- Liaised with team members to promote quality and timely project completion.
- Performed periodic maintenance activities such as security patching, OS upgrades, firmware updates.
- Developed and implemented new server hardware architecture for enterprise-wide systems.
- Coordinated with vendors regarding purchasing decisions for hardware and software components required by the business.
- Developed, documented and revised system design procedures and quality standards.
- Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
- Designed a disaster recovery plan that included failover strategies for mission critical services.
- Analyzed system performance issues, identified root causes, and developed solutions to resolve them.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Recognized by management for providing exceptional customer service.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Project Lead
Wipro Technologies
06.2014 - 01.2021
- Managing and supervising a team of 3 onsite and 8 offshore members.
- Steering GAP analysis on VMWare and Windows; enforced rules, and advised the team and others to follow operational rules.
- Designing and implementing business process automation and alerting for monitoring, health checks of critical components of virtualized and non-virtualized environments.
- The developing process of transition is shared among both the team and addresses concerns.
- Analyzing and resolving all critical issues on a daily basis, I took complete control and ownership of the VMware infrastructure.
- Collaborating with management on ways to further improve the VMWare structure to make it the best designed and architected.
- Analyzing user requirements to identify trends; preparing proposals, delivering business presentations to clients, and controlling resource planning, effort estimation, and risk management.
- Preparing the project/program evaluation framework to assess the strengths and identify the areas of improvement, ensuring all activities are operated in accordance with policies.
- Formulating IT strategies for the business, obtaining approvals for IT revenue, capital, and manpower budgets based on corporate guidelines.
- Administering the overall IT service delivery, adhering to SLA compliance by vendors, while ensuring good levels of service for all end users, customers, and partners, including user training.
- Facilitating service uptime and managing incidents and changes in accordance with the process; delivering a lead support role in both external and internal audit initiatives.
- Leading the critical activities and ensuring delivery to meet the defined service levels and capacity management performance targets.
- Involved in the hiring and recruitment of technical resources in the U.S. and India.
- Participating in infrastructure support in data centers in Canada, New Jersey, and Cincinnati.
- Received the Feather in Cap award for exceptional contributions in flawless data center migration.
- I received many other customer appreciations and Wipro Awards for excellence of servi
Sr. System Administrator
Citigroup
Chennai
06.2007 - 09.2014
Education
B.Tech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University
Skills
- IT Infrastructure Management
- Process Migration and Transitions
- Cost Optimization & Consolidation
- Continuous Process Improvement
- Collaborator
- Agile - Product Owner / Scrum Master
Certification
- AWS Certified Solutions Architect, Associate
- AZ-900: Microsoft Azure Fundamentals
- VMware Certified Professional 6, Data Center Virtualization
- VMware Certified Professional 5, Data Center Virtualization
- VMware Certified Associate, Data Center Virtualization and cloud
- Red Hat Certified Engineer
- PMP Certified Professional
- Professional Scrum Master 1 Certified
Languages
- English
- Hindi
- Telugu
- Tamil
Profilesummary
IT Infrastructure Management, Datacenter Management, Windows Servers & Virtualization, AWS Engineering, Migration of Data/users from on-prem to Azure, Managing the project related to Upgrades/Migrations/transformations, 7 years of onsite experience (USA).
Timeline
AVP - Product Owner
NATWEST
07.2021 - Current
Project Lead
Wipro Technologies
06.2014 - 01.2021
Sr. System Administrator
Citigroup
06.2007 - 09.2014
B.Tech - Electrical and Electronics Engineering
Jawaharlal Nehru Technological University
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