Summary
Overview
Work History
Education
Interests
Certification
Software
Accomplishments
Additional Information
Timeline
Generic
Sandeep Sharma

Sandeep Sharma

Deputy Manager
Nashik

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Knowledgeable Deputy Manager with extensive knowledge of the retail industry. Solid managerial and communication skills. Gifted in handling tense situations with irate customers.

Overview

10
10
years of professional experience
3
3
years of post-secondary education
1
1
Certification
2
2
Languages

Work History

Deputy Manager

Yes Bank
Nashik
03.2022 - Current
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Functioned as point of contact for project administrators and managers focused on timely and successful completion of full lifecycles of assigned projects.
  • Greeted and assisted customers with questions, concerns and purchasing needs.
  • Prepared annual budgets with controls to prevent overages.
  • Created reports and analyzed and interpreted data.
  • Enhanced supervisory and leadership abilities by working closely with supervisor.
  • Provided strategic allocation of resources to various departments and managers in alignment with needs.
  • Assisted senior manager with payroll, scheduling and cash deposits and receipts.
  • Supported general manager in loss prevention efforts.

Assistant Manager

Kotak Mahindra Bank
Nashik
11.2020 - 03.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Monitored security to protect employees, customers and property.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements and evaluate progress toward goals.
  • Directed promotion and brand loyalty efforts to build direct relationships with customers.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Introduced new products or services, increased marketing activities and improved customer service to drive sales.

Area Trainer

Reliance Jio
Nashik
11.2015 - 08.2020
  • Optimized training curriculum with team exercises, group discussions and lectures.
  • Participated in business improvement groups to capture information and feedback for topic delivery and training mandates.
  • Partnered with management to conduct individual training needs analysis for required coaching and training.
  • Authored new training packages while automating online training systems to streamline team sharing.
  • Presented 3 training programs to new staff members while assessing talent for performance evaluations.
  • Built over 6 training programs from conception through delivery while developing curriculum, training collateral, progress reports and client specifications.
  • Supported leadership by participating in team meetings and workshops to identify process improvements and quality measures for 4 training.

Store Associate

Sony India
Nashik
09.2014 - 09.2015
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Increased sales and customer satisfaction through personalized servicing.
  • Effectively located merchandise across various stores to address customer needs.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Informed customers of current store promotions to encourage additional sales purchases.

Sr DST

Reliance Communication
Nashik
02.2013 - 08.2014
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Led projects and analyzed data to identify opportunities for improvement.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved problems, improved operations and provided exceptional service.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.

Store Manager

Vodafone
Nashik
08.2012 - 01.2013
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Rotated merchandise and displays to feature new products and promotions.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Protected store from loss or theft by setting and enforcing clear security policies.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Sales Executive

Parle G (Distribution New Singh Agency
Nashik
01.2010 - 08.2010
  • Analyzed past sales data and team performance to develop realistic sales goals.
  • Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Executed local, regional and national marketing and branding initiatives to drive sales within existing and prospective accounts.

Education

Bachelor of Arts - Fine Arts

Bhonsala Collage Nashik
Nashik
04.2011 - 06.2014

Interests

Football

Long Driving

Certification

Awarded In Highest Revenue

Software

Ability to work with team efficiently

Good Problem Solving ability

Leadership Skills

Technical Skills

Accomplishments

I hereby declare that the above mentioned information is correct up to my knowledge and I will solely be responsible for any discrepancy found in them.

Additional Information

· Name: Sandeep Kumar Sharma

· DOB: 12-08-1990

· Married Status : Married

· Address: RH 7 Sai Chirag Vastu Park Jachak Nagar Jai bhawani Road Nashik Road Nashik-422101

Timeline

Deputy Manager

Yes Bank
03.2022 - Current

Awarded In Highest Revenue

08-2021

Assistant Manager

Kotak Mahindra Bank
11.2020 - 03.2022

Area Trainer

Reliance Jio
11.2015 - 08.2020

Store Associate

Sony India
09.2014 - 09.2015

Sr DST

Reliance Communication
02.2013 - 08.2014

Store Manager

Vodafone
08.2012 - 01.2013

Bachelor of Arts - Fine Arts

Bhonsala Collage Nashik
04.2011 - 06.2014

Sales Executive

Parle G (Distribution New Singh Agency
01.2010 - 08.2010

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Sandeep SharmaDeputy Manager