Sandeep Sharma

Talented Assistant Human Resources Manager offering 15 years of expertise managing employee hiring and benefits processes. Well-versed and experienced in overseeing the hiring process, implementing employment regulations and educating employees about benefits provided by 4 to 5 Star hotels. Detail-oriented in maintaining excellent employee records. Focused on maintaining privacy and confidentiality of employee information at all times.

• Major Achievements during tenure with Keys (Please turn over leaf) Was recognized & awarded best HR Manger of the Year 2019 in January 2020 by Punjab Hotel Association.
• Contributed 50+ Valuable trip advisor comments reflecting till date on website.
• TwotimesWOW StoryWinnerin2018andonetimeRunner‑ upin2017amongallunitsof Keys
• Grabbed 8 times WOW Story reorganization for Ludhiana unit in a year .
• Was nominated for best HR Manager by Brand Keys at Hotelier’s award at national level for Year 2017,18 &19.
• Has beenoneof the Master Key in contribution ofentire HR implications in Openingof Nainital & Gurgaun Property.
• Remained underbudget till datebyintroducing reforms andnegotiations without compromising company’s standards and requirements.
• Successfully achieved 3 Star Certification for theLudhiana Unitwithin aweek, rightafterjoining..
• Successfully achieved Food License in lesser time under PFA Act and cleared all audits during my tenure. roducedInternational PhilippineBandbycompletingallformalities underFRORules&Regulation.
• Successfully completed E‑ Learning Modules in a shorter span achieved 100% Completion of E‑ learning modules.
• Reduced Attrition to 2% from 8% after joining& maintained positive work environment.
• Sustaining to 3.27% on average before Covid and 0% attrition post Covid.
• Wisely Implemented apprentice in departments as per Apprenticeship act Norms and able to achieve Rs 1500/apprentice as return under scheme from Center Government.
• Referred a business of Average of around 6 Lacs plus annually on PR basis. Renovated Staff Lockers & Back area with recycled & reuse products.
• Highlighted ourbrand on 1stpageof Hindustan Times for more than 1.5 months thru Livegreen Project Regular & timely HR activities & CSR Initiatives within least or nil cost ,
• Has conducted Women empowerment & encouraging employment for differently abled.
• Conductedtimelydepartmentauditsandsharefeedbackwith Hotel Manager&departmentheads for next improvement, Cross checks and followups if requires.
• Introduced innovative concept like HR Booth Camp/FLASH MOB/ Personalized handmade Birthday Cards /Themed Town Hallmeetings/ Innovative world daycelebration andfestivalcelebrations for Employee & Guest Engagements
• Staff Satisfaction Survey results Achieved 87% Staff Satisfaction in year 2012‑ 13 & 97% Staff Satisfaction in year2014‑ 15 (The samewas recordedashighestamongallkeysunit of thattime) NoOfficial Surveys wereconducted afterwards
• Maintained relations with Local Media to cover CSR & promotional activities most of the time
• Maintained healthy relations with Government Agencies like ESIC Department, EPFO Department, LOCAL Police & Labour Department and got productive utilization out of them Introducedparttimerstoboosteveningroomserviceduringseasonaloperations andreducedcasual cost.
• Got home toilet made for a staff with support of NGO as his Marriage Gift. Supported astaff member for treatment of father thru ESIC ,though hereligibility waspending for 2 months.
• SuccessfullyachievedTrainthetrainerCertificationbysharingstageamongtop3highestscore.
• Won2nd& Runner up Prizefor Best Staff Notice board amongallKeys unitsinbothcompetitions.
• Was awarded by ECLAT Hospitality for most valued employer among hotels innorth India Was awarded by local NGO Vmad for contribution towards society . .
• Was awarded by local Colleges for Inspiring & Motivating students thru Guest Lectures and motivational words.
• Located and set up Staff Training Cum Recreation Room within hotel.(Now being utilized Engineering room)
• WasfirstinLudhiana andamongallkeysunittoImplemented Digital SignatureandUnique numbers under EPFO Norms
• Introduced Flash Mobs /Guest Surprise Birthday Celebration for guest entertainment to improve EGFS Scores & boosted Tripadvisor Ranking with leading team and finding out ways for final inputs.
• Teamed up with Cluster HR Managers to compile and introduced reforms in HR Policies & Report formats.
• Appreciated by Guestinform ofpersonal noteand Corporate viamails for goingout of the way for guest satisfaction.
• Voluntarystooduptotakeresponsibility of Chief Happiness Officerand workedreligiously tokeep regard of this position, Executive HR Alchemist Food & Beverage Limited, Panchkula Looked after personal & administrative activities i.e attendance,leave management,payroll,PF,