Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Manager-Client Servicing
IndiaMART InterMESH LtD.
Gurgaon
12.2023 - Current
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Demonstrated leadership by making improvements to work processes and helping to train others.
Understood and followed oral and written directions.
Identified needs of customers promptly and efficiently.
Planned and completed group projects, working smoothly with others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Monitored customer accounts to identify any potential issues or areas of improvement.
Area Sales Manager
Implex Edu.
Rewa
10.2023 - 12.2024
Planned, developed and implemented sales strategies in an assigned region.
Managed a team of sales representatives in order to achieve maximum results.
Provided training and guidance on product knowledge, selling techniques and customer service.
Monitored performance of sales representatives against goals set by management.
Organized promotional events such as trade shows, conferences and exhibitions.
Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
Generated weekly, monthly, quarterly reports on sales volume, revenue growth and competitive landscape.
Monitored sales team performance and provided effective training to help each reach targets.
Sr. Business Development Associate
Think & Learn Pvt. Ltd. (BYJU'S)
Indore
10.2021 - 10.2023
Developed and maintained relationships with new and existing customers to increase sales.
Generated sales reports on a regular basis to track progress against goals.
Provided guidance and support to students in the development of individualized academic plans.
Facilitated student and parent meetings to discuss educational goals, progress and challenges.
Developed strategies to increase sales and build customer loyalty.
Created comprehensive reports on current market trends, competitive analysis, and business opportunities.
Provided product demonstrations for customers to showcase features and benefits of products.
Sales Executive
Badrika Motor's Pvt. Ltd. (Hero MotoCorp.)
Rewa
10.2019 - 04.2021
Developed and implemented sales strategies to meet customer needs and increase revenue.
Analyzed market trends and competitive landscape to identify opportunities for growth.
Negotiated contracts with clients on behalf of the company.
Trained junior sales staff on techniques for improving customer service experience.
Used cold calling and networking to sell products and services.
Sourced new sales opportunities through inbound lead follow-up.
Education
Bachelor of Commerce -
Govt. TRS Collage Rewa (M.P.)
REWA
04-2017
Skills
Team Management
Leadership
sales KPI management
Communication
Decision-Making
Microsoft Word
Training & Development
Active Listening
Organizational Skills
Training and mentoring
Client Services
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Accomplishments
Exceeded the sales target while generating revenue of 95 lakhs with average team size of 14 quarters.
Exceeded the sales target while generating revenue of 55 lakhs individual and Team Lead
Winner of Battle of the best competition in whole vertical in whole madhya pradesh Region
Won multiple sales and culture awards continuously throughout the journey.
multiple time top ranking awards in the whole
mp Region
Affiliations
Training & Placement Coordinator. Representing 400+ students, during placements season.