Sandeep Kumar Raju B
Product Manager/Business Analyst
Hyderabad
Summary
Seasoned Business Analyst offering 9 years of Product Management Experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
Work History
Lead Business Analyst
Thrymr Software Private Limited
Hyderabad
04.2015 - 12.2023
- Analysis and documentation of business requirements and functional and non-functional specifications
- Gathering requirements from clients, preparing wireframes based on inputs and securing approvals
- Responsible for product roadmap, creating user stories and initiating sprints.
- Worked on service projects for both Web and Mobile platforms, as well as products developed by company in coordination with business and development teams.
- Collaborating with third-party companies, integrating platforms with their systems through APIs and recording data points
- Supporting E2E Testing and performing User Acceptance, System and Regression Testing
- Handling production deployment in Linux environment and other DevOps activities
- Worked one-on-one with clients to improve product specifications.
- Delivered analysis of market, sales and consumer trend impact on long-term and short-term strategies.
- Performed gap analysis to identify areas for improvement.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Conducted training sessions for end-users on new software features, increasing overall user adoption rates and improving system utilization
- Developed detailed functional specifications to guide development teams in creating robust software solutions for clients
- Contributed to establishment of standard operating procedures for business analysis processes, resulting in more effective and efficient project delivery
- Boosted client satisfaction by effectively managing stakeholder expectations and delivering high-quality solutions
- Enhanced project efficiency by streamlining business processes and implementing best practices
Director
Epic Enterprises
Hyderabad
09.2013 - 01.2015
- Spearheaded launch and growth of new company supplying LDO for road construction, securing major contracts with leading infrastructure players.
- Led focused sales and marketing strategy, driving client acquisition and exceeding annual revenue targets by 20%.
- Fostered operational excellence, streamlining accounting, cash flow, logistics, and supply chains for smooth, cost-effective deliveries.
- Proactively forged strategic partnerships and expanded client network, solidifying company's position as reliable LDO supplier in construction sector.
Business Development Executive
REED, Cardiff, UK (Contract) & Firstsource, Cardiff, UK (Full time)
Cardiff
02.2011 - 11.2012
- For British Sky Broadcasting (BSkyB), I was more than just an inbound sales & upgrades representative. I was a customer experience champion, ensuring every call felt like seamless journey into world of Sky Television.
- Handling inbound calls for new sales and existing upgrades was my forte at BSkyB. But my true passion lay in exceeding expectations. By tailoring solutions and suggesting enticing up-sells like broadband and telephone packages, I turned phone calls into loyal customers.
Education
MBA -
University of Wales Institute, Cardiff
Cardiff, UK 02.2009 - 07.2011
Bachelor of Science -
Osmania University
Hyderabad, India 01.2005 - 11.2008
Skills
Product Development
Gap Analysis
Requirements Gathering
Quality Assurance
Strategic Planning
Business Process Improvement
Microsoft Office Suite
Job Skills
- 12 years of overall experience, 9 years in IT, driving product success in Logistics & Insurance through Business Analysis, Development, & Management.
- Proficient in Agile and Waterfall methodologies, utilizing elicitation techniques like workshops, brainstorming, and user stories to capture comprehensive requirements.
- Experienced in Manual, Functional, and User Acceptance Testing, ensuring product quality and user satisfaction.
- Demonstrated success in scheduling live demos, conducting stakeholder workshops and gathering valuable feedback to continuously improve product features.
- Proven ability to manage and motivate teams, fostering a collaborative environment for effective product development.
- Adaptable and culturally aware, with experience working in multi-cultural environments and academic institutions across the globe.
- Excellent interpersonal and communication skills, gained through customer interaction and stakeholder management.
- Demonstrated abilities in customer relationship management, sales, marketing and customer service, leading to revenue growth.
- Strong documentation, design, and presentation skills, effectively translating business requirements into actionable product roadmaps.
- Experience in crafting compelling Proof-of-Concepts (POCs) to secure client buy-in and launch successful product initiatives.
Accomplishments
- Certified Scrum Product Owner (CSPO) - International Scrum Institute
- By means of strategic workflow design, I was able to assist T-DIS, a SaaS platform for marine cargo insurance, in satisfying customer demands, which led to customer retention and growth.
- Built a focused marketing engine to maximize return on investment. Securing profitable conversions and cultivating deep connections with clients.
Timeline
Lead Business Analyst
Thrymr Software Private Limited
04.2015 - 12.2023
Director
Epic Enterprises
09.2013 - 01.2015
Business Development Executive
REED, Cardiff, UK (Contract) & Firstsource, Cardiff, UK (Full time)
02.2011 - 11.2012
MBA -
University of Wales Institute, Cardiff
02.2009 - 07.2011
Bachelor of Science -
Osmania University
01.2005 - 11.2008