Sandeep Kumar Raju B

Seasoned Business Analyst offering 9 years of Product Management Experience. Expert on business and systems requirements, user acceptance testing and end-user training. Accomplished at leveraging past lessons to inform future decision-making. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.

• 12 years of overall experience, 9 years in IT, driving product success in Logistics & Insurance through Business Analysis, Development, & Management.
• Proficient in Agile and Waterfall methodologies, utilizing elicitation techniques like workshops, brainstorming, and user stories to capture comprehensive requirements.
• Experienced in Manual, Functional, and User Acceptance Testing, ensuring product quality and user satisfaction.
• Demonstrated success in scheduling live demos, conducting stakeholder workshops and gathering valuable feedback to continuously improve product features.
• Proven ability to manage and motivate teams, fostering a collaborative environment for effective product development.
• Adaptable and culturally aware, with experience working in multi-cultural environments and academic institutions across the globe.
• Excellent interpersonal and communication skills, gained through customer interaction and stakeholder management.
• Demonstrated abilities in customer relationship management, sales, marketing and customer service, leading to revenue growth.
• Strong documentation, design, and presentation skills, effectively translating business requirements into actionable product roadmaps.
• Experience in crafting compelling Proof-of-Concepts (POCs) to secure client buy-in and launch successful product initiatives.

• Certified Scrum Product Owner (CSPO) - International Scrum Institute
• By means of strategic workflow design, I was able to assist T-DIS, a SaaS platform for marine cargo insurance, in satisfying customer demands, which led to customer retention and growth.
• Built a focused marketing engine to maximize return on investment. Securing profitable conversions and cultivating deep connections with clients.