Sandeep Kumar S.M
hospet
Summary
Dynamic Customer Relationship Officer with a proven track record at Sandeep Kumar SM, excelling in client engagement and data analysis. Enhanced campaign effectiveness through strategic process improvements and cross-team collaboration, resulting in significant operational efficiencies. Adept at generating insightful reports and fostering strong client relationships, demonstrating patience and resilience in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Customer Relationship Officer
JSW PAINTS LTD
Davangere
12.2022 - Current
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Cultivated strong client relationships through regular communication and engagement.
- Analyzed process workflows to identify inefficiencies and recommend improvements.
- Collaborated with teams to implement best practices in customer service processes.
- Analyzed customer feedback to identify trends and areas for improvement.
- Managed communication between teams to ensure alignment on objectives.
- Created detailed reports to support decision-making processes across departments.
- Analyzed team processes to identify areas for improvement and efficiency.
Education
Bachelor of Engineering - Electrical And Electronics Engineering
SDMCET
Darwad08-2022
High School Diploma -
Sandur Polytechnic
Sandur07-2018
High School Diploma -
Rose Bud High School
Hospet04-2014
Skills
- Customer relationship management
- Data analysis
- Campaign coordination
- Process improvement
- Report generation
- Trend analysis
- Problem solving
- Client engagement
- Client communication
- Customer feedback analysis
- Cross-team collaboration
- Attention to detail
- Feedback collection
- Patience and resilience
- Team building
- Time management
- Effective communication
awarded as a highest growth given by Individual
- i was only person to generate highest growth in territory
rewarded with 3 very goods for academic performace
- i was only person in my territory who got very goods for 3 years by considering my performance
I have been an aspire candidate for 2025 (promotion for junior area manager)I
- I have cleared the exam and interview of junior area manager
Timeline
Customer Relationship Officer
JSW PAINTS LTD
12.2022 - Current
Bachelor of Engineering - Electrical And Electronics Engineering
SDMCET
High School Diploma -
Sandur Polytechnic
High School Diploma -
Rose Bud High School
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