Accumulated 10+ years of dynamic HR experience, specializing in HR Systems, Recruitment, Onboarding, Payroll Operations, and Compensation and benefits.
Driven by a passion for delivering exceptional service, I constantly seek growth opportunities.
Self-motivated team player with strong organizational and interpersonal skills.
Engaged in Oracle HCM benefits projects, showcasing tech-savviness.
Excelled in mentoring and training, conducting Quality Audits, and Root Cause Analysis.
Thrived in high-pressure environments, consistently exceeding standards.
Recognized with awards and additional responsibilities for dedication.
Proven track record in implementing policies aligned with business goals.
Overview
11
11
years of professional experience
5
5
Certification
Work History
Senior HR Operations
Deputed by Affluent Global Services for Microsoft Corporation
Bangalore, Karnataka
12.2023 - Current
Managing external operations, including candidate recruitment and access provision to SAP SuccessFactors and Microsoft tools
Implemented HRIS system to streamline processes and enhance data reporting capabilities.
We are handling customer complaints with empathy and composure, achieving satisfactory resolutions.
Managed other HR staff and oversaw completion of tasks and initiatives.
Self-motivated, with a strong sense of personal responsibility.
Senior HR Operations
Deputed by Aston Carter for Microsoft Corporation
Bangalore, Karnataka
11.2021 - 05.2023
Managed external operations, including candidate recruitment and access provision to SAP databases and Microsoft tools
Diligently validated external operations to ensure
precision and compliance.
Consistently met short and long-term targets, significantly contributing to organizational success.
Handled customer complaints with empathy and composure, achieving satisfactory resolutions.
Collaborated with management to identify workflow
bottlenecks and proposed effective solutions.
Proactively suggested innovations to improve performance and efficiency.
Demonstrated strong coordination and planning skills,
ensuring timely project completion.
Actively participated in meetings and contributed to the
development of new best practices.
Managed end-to-end HR operations for a 500+ employee company, ensuring compliance.
Led implementation of HRIS system, streamlining processes and increasing efficiency.
Senior HR Executive (External Consultant)
Deputed by Core Team Solutions for Mashreq Global Services
Bangalore, Karnataka
04.2021 - 08.2021
Oversaw end-to-end recruitment, from candidate sourcing to onboarding, ensuring a seamless process
Managed monthly onboarding activities with meticulous attention to detail, including reconciliations and system-based hiring.
Efficiently processed various documents and maintained precise database records.
Provided excellent client service, addressing queries
through calls, emails, and in-person interactions.
Played a vital role in payroll management, generating
reports, summarizing benefits and salary data, and
resolving discrepancies.
Collaborated closely with HR Business partners to offer
insights and support for payroll-related queries.
Developed comprehensive work plans, aligning HR
activities with business priorities and deadlines.
Worked in conjunction with payroll and statutory
departments to maintain accurate employee master data and ensure compliance.
Managed the complete employee lifecycle, from hiring
and onboarding to orientation and query resolution.
Contributed to the development of HR department goals and objectives, aligning HR strategies with the
organization's broader mission.
Senior Associate (External Consultant)
Deputed by Thakral One Solutions for J P Morgan Chase & Co
Bangalore, Karnataka
01.2020 - 07.2020
Led HCM platform implementation, overseeing pre- and post-launch testing for smooth transitions
Demonstrated strong problem-solving abilities, identifying issues and providing effective solutions to enhance operational efficiency.
Played a pivotal role in reconciling payroll-related
queries, ensuring accuracy and consistency between
PeopleSoft and HCM systems.
Managed diverse documentation and performed
meticulous database data entry.
Formulated detailed daily payroll posting reports for 100 employees, covering earnings, taxes, deductions, leave, disability, and non-taxable wages.
Utilized a data-driven approach to successfully resolve
payroll discrepancies, bolstering financial accuracy and
compliance.
Senior Associate
Amazon Development Centre India Pvt Ltd
Bangalore, Karnataka
08.2014 - 08.2019
Provided end-to-end recruitment support, aligning closely with business clients to grasp specific hiring needs
Demonstrated problem-solving prowess by identifying workflow challenges and implementing effective resolutions.
Managed queries encompassing leave, payroll
corrections, data, and time management for the North
American region, conducting UAT during LOA scoping.
Consistently achieved short and long-term targets,
actively participating in meetings to foster innovative
practices.
Handled customer interactions with empathy and
professionalism, ensuring issue resolution.
Leveraged data expertise to extract reports, support HR operations in PeopleSoft, conduct workflow analyses, and efficiently manage headcount.
Played a vital role in the My-Time automation project for the US and Canada, collaborating to revamp SOPs and checklists as per new scoping requirements.
Thrived in fast-paced settings, effectively managing a
team, overseeing training, ensuring quality, and
promoting professional growth.
HR Executive
Lalitha Enterprises
Bangalore, Karnataka
02.2013 - 08.2014
Ensured the integrity of screening and hiring procedures, vetting and selecting only genuine, qualified candidates
Managed employee data across various MIS formats, maintaining extensive records for efficient reporting and database maintenance.
Facilitated biometric access for new hires, enhancing
security and onboarding processes.
Efficiently managed employee records and personnel
files.
Regularly prepared and presented reports on work
progress and quality.
Actively engaged in employee relations, addressing
grievances, resolving issues, and responding to inquiries.
Contributed to a positive work atmosphere by organizing events, sending birthday cards, and arranging parties to foster employee satisfaction and camaraderie.
Education
Master of Business Administration -
R V Institute of Management Studies
Bachelor of Engineering -
R L Jalappa Institute of Technology
PUC -
K L E Independent PU College
SSLC -
Cordial High School
Skills
Time Management
Shift work experience
Employee Engagement
Workflow Management
Benefits administration
Problem-Solving
Decision-Making
Team Leadership
Performance Management
Workforce Improvements
Training Development
HR Databases
Certification
Advance Excel Certificate
Basics of VBA
HR Generalist
HR Payroll Specialist
Oracle HCM
HR US Payroll Specialist
Languages
Kannada
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Hindi
Intermediate (B1)
Accomplishments
Supervised team of 16 staff members.
Resolved product issue through consumer testing.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Senior HR Operations
Deputed by Affluent Global Services for Microsoft Corporation
12.2023 - Current
Senior HR Operations
Deputed by Aston Carter for Microsoft Corporation
11.2021 - 05.2023
Senior HR Executive (External Consultant)
Deputed by Core Team Solutions for Mashreq Global Services
04.2021 - 08.2021
Senior Associate (External Consultant)
Deputed by Thakral One Solutions for J P Morgan Chase & Co
01.2020 - 07.2020
Senior Associate
Amazon Development Centre India Pvt Ltd
08.2014 - 08.2019
HR Executive
Lalitha Enterprises
02.2013 - 08.2014
Master of Business Administration -
R V Institute of Management Studies
Bachelor of Engineering -
R L Jalappa Institute of Technology
PUC -
K L E Independent PU College
SSLC -
Cordial High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full Time
Work Location
On-SiteRemoteHybrid
Important To Me
Career advancementWork-life balancePersonal development programsPaid time offCompany Culture
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Production Support and Automation Engineer at Affluent Global India Pvt (Vendor to Microsoft)Production Support and Automation Engineer at Affluent Global India Pvt (Vendor to Microsoft)