Sandesh Pandey
Mumbai
Summary
Results-driven Hospitality Professional with a proven track record of driving business growth, optimizing operations, and delivering data-driven market insights. Adept at market analysis, negotiation strategies, and client relationship management, I specialize in identifying high-value opportunities and executing strategic initiatives that maximize profitability. Recognized for adaptability and an entrepreneurial mindset, I thrive in dynamic environments, leveraging analytical acumen and industry expertise to guide investment decisions, optimize asset performance, and enhance customer experiences. Passionate about bridging hospitality and real estate to drive strategic expansion, operational efficiency, and sustainable growth
Overview
6
6
years of professional experience
Work History
Operations Manager
Nakhra : Modern Indian Kitchen & Bar
Pune
07.2024 - Current
- Optimized customer experience via targeted marketing strategies based on data insights.
- Enhanced operational efficiency between inventory and sales, resulting in a 20% boost to monthly revenue.
- Presented strategic pitches, analyzed sales metrics, achieving a consistent 60% margin across operations.
- Collaborated with team leaders on quality audits.
- Executed brand-aligned promotional campaigns that drove a 13% increase in quarterly revenue for partners including Diageo and Pernod Ricard.
Beverage Director
Marai : The Courtyard of Slow Living
Goa
09.2023 - 06.2024
- Defined ambitious goals for staff to drive accomplishments and surpass organizational benchmarks.
- Streamlined records of produce against sales, minimizing operational expenses and increasing monthly sales by 18%.
- Consulted with clients on event organization products and services.
- Optimized costs associated with procuring raw materials, achieving an 8% improvement in profit margins.
Hospitality Supervisor
Jolie's by Aditya Birla New Age Hospitality
Mumbai
08.2021 - 08.2023
- Designed efficient workflows to facilitate senior management's understanding of each organizational event's impact.
- Identified opportunities for cost savings in order to maximize profits.
- Boosted client acquisition rate by 6% through team collaboration.
- Negotiated contracts with vendors providing goods or services related to hospitality operations.
Food and Beverage Associate
Koko Asian Gastropub
Mumbai
03.2019 - 06.2021
- Raised company profitability by recognizing consumer needs and aligning them with relevant services.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Supervised inventory control measures, boosting monthly revenue by 20%.
Education
MBA - International Business
D.Y. Patil University
Mumbai02-2025
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
Silvassa05-2018
Skills
- Data Analytics
- Strategic Development
- Leadership
- Market research
- Workflow optimization
- Stakeholder management
- Customer Satisfaction Enhancement
- Supply Chain Management
- Microsoft Excel
- Microsoft PowerPoint
Timeline
Operations Manager
Nakhra : Modern Indian Kitchen & Bar
07.2024 - Current
Beverage Director
Marai : The Courtyard of Slow Living
09.2023 - 06.2024
Hospitality Supervisor
Jolie's by Aditya Birla New Age Hospitality
08.2021 - 08.2023
Food and Beverage Associate
Koko Asian Gastropub
03.2019 - 06.2021
MBA - International Business
D.Y. Patil University
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management
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