Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
Generic

Sandesh Sawant

Summary

Seasoned Chief Manager with expertise in strategic planning, operational optimization, and team leadership. Strong skills in crisis management and negotiation honed through managing diverse teams across multiple departments. Bringing superior skills in planning, negotiation and complex problem-solving gained several years experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Chief Manager

IDFC First Bank ltd.
MUMBAI
01.2023 - Current
  • Collaborated with cross-functional teams to translate requirements into actionable solutions for core banking systems.
  • Led project management for integration of UPI payment functionality with credit card systems.
  • Designed seamless process for EMI conversions on UPI transactions, enhancing customer flexibility.
  • Implemented retrospective interest charges for delinquent customers as part of revenue and cost-saving initiatives.
  • Adjusted APR rates for customers transitioning from delinquent to revolver status.
  • Established rent surcharge for rent payment transactions to optimize revenue streams.
  • Enabled loans against credit limits by integrating new features across core banking and mobile applications.
  • Developed shared risk domain in core banking system to manage unsecured and secured credit cards limits effectively.

Senior Test Engineer

Tristha Global Pvt. Ltd.
Mumbai
08.2021 - 12.2022
  • Managed multiple projects and tasks from Product and Portfolio Teams.
  • Prepared BRD documents and coordinated follow-up on solution documentation.
  • Created test cases, developed test data, and executed tests with validation of results.
  • Conducted monthly Vision Plus release management, focusing on regression and enhancement for mobile banking.
  • Developed requirements for middleware APIs and Vision Plus APIs, conducting thorough testing.
  • Oversaw database-related projects outside mainframe systems to optimize efficiency.
  • Executed API testing using SOUP UI to ensure functionality and performance.

Seniors Processing Specialist

First Data (Fiserv India Pvt. Ltd)
Mumbai
12.2019 - 07.2021
  • Participated in New Automation project, conducting user acceptance testing and documentation preparation.
  • Created test cases for automation tool, focusing on integration and regression testing.
  • Managed service requests related to amount management, including fees, financial adjustments, and card cancellation.
  • Utilized Vision Plus and Access Plus applications to fulfill service requests efficiently.
  • Executed second-day validations for quality checks using Data View software.
  • Developed standard operating procedures for new departmental processes.
  • Led automation project requirements gathering, development follow-ups, and user acceptance testing with detailed feedback.
  • Played a key role in moratorium loan processing, including MIS reporting and letter generation.

Assistant Manager, Cards Authorisation Department.

AXIS BANK
Mumbai
09.2016 - 11.2019
  • Possessed extensive knowledge of credit card products and transaction cycles.
  • Conducted thorough testing for eCommerce and POS transactions, including Samsung Pay.
  • Applied ISO 8583 data elements in various testing scenarios.
  • Executed unique OTP scenario testing to comply with RBI regulations.
  • Monitored transactions to ensure seamless processing without technical issues.
  • Prepared daily and monthly MIS reports to track performance metrics.
  • Managed BIN range additions and deletions at VISA/MASTER level.
  • Participated in projects to address diverse requirements, including card clean-up activities.

Education

PGDM - Finance

Welingkar Education
Mumbai
01.2018

BACHELOR OF COMMERCE -

SMT. CHM COLLEGE
Ulhasnagar
01.2016

Skills

  • Project management
  • Core banking systems
  • Process optimization
  • Team collaboration
  • Effective communication
  • Strategic planning
  • Problem solving
  • Regulatory compliance
  • Cross-functional coordination
  • Multitasking

Accomplishments

  • ACE Award in IDFC First Bank

Certification

  • ISTQB Foundation Level

Personal Information

Date of Birth: 15/02/1996

Timeline

Chief Manager

IDFC First Bank ltd.
01.2023 - Current

Senior Test Engineer

Tristha Global Pvt. Ltd.
08.2021 - 12.2022

Seniors Processing Specialist

First Data (Fiserv India Pvt. Ltd)
12.2019 - 07.2021

Assistant Manager, Cards Authorisation Department.

AXIS BANK
09.2016 - 11.2019

PGDM - Finance

Welingkar Education

BACHELOR OF COMMERCE -

SMT. CHM COLLEGE

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Sandesh Sawant