Summary
Overview
Work History
Education
Skills
Trained Classical singer
Timeline
Generic
Sandhiya Srinivasan

Sandhiya Srinivasan

Chennai,TN

Summary

Dynamic professional with a strong background in customer service and loan processing, notably at Love Lock & Lewes. Excelled in handling high-volume customer inquiries and loan verifications, demonstrating exceptional organizational skills and a persuasive attitude. Achieved significant customer satisfaction through effective problem resolution and multitasking abilities.


Ambitious customer care executive with dedicated service contributing to company's growth and profitability. Excellent communication skills, problem resolution and positive customer experience. Flexible, decisive leader maintaining service, accountability and training for fast-paced environments.


Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience.

Overview

3
3
Languages

Work History

Customer Care Executive

Nidhi Finance
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Provided excellent customer service by efficiently resolving issues and responding to inquiries.
  • Took ownership of customers issues to follow problems through to resolution.

Processing Executive

Love Lock & Lewes
  • Handling loan verification from customers to process it further.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Customer Care Executive

Transworld Shipping
  • Enhanced customer satisfaction by resolving inquiries effectively and efficiently.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Strengthened customer relationships by listening to customer concerns and giving priority to service requirements.

Event Manager

Butterflies
  • Coordinated with professionals for events.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.

Education

B. Com -

Madras University
04.2001 -

Skills

Well-organized

Documentation and reporting

Customer service background

Persuasive attitude

Customer service

Multitasking Abilities

Trained Classical singer

Have given many carnatic classical concerts.

Timeline

B. Com -

Madras University
04.2001 -

Customer Care Executive

Nidhi Finance

Processing Executive

Love Lock & Lewes

Customer Care Executive

Transworld Shipping

Event Manager

Butterflies

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Sandhiya Srinivasan