Summary
Overview
Work History
Education
Skills
Certification
Published Presented Awards
Timeline
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Sandhya Alluri

Sandhya Alluri

Scrum Master/Agile Coach/Service Delivery Manager/Project Manager
Hyderabad

Summary

Experienced and certified Senior Scrum Master with a 15-year track record in leading diverse software projects, excelling in Agile execution, process improvement, and delivering high-quality solutions within budget and timelines; proficient in various Agile methodologies, stakeholder and product management.

Overview

16
16
years of professional experience
5
5
Certifications
3
3
Languages

Work History

Manager/ Scrum Master

Capgemini
05.2022 - Current
  • Led daily Scrum meetings, sprint planning, and retrospectives for two cross-functional teams.
  • Managed team dependencies, ensuring efficient fulfillment of customer needs.
    Monitored progress and facilitated program-wide rituals for goal achievement.
  • Emphasized continuous improvement for enhanced efficiency and software quality.
  • Tracked incidents and requests in ServiceNow, providing timely client updates.
    Established team working agreements, resolved impediments, and fostered productivity.
  • Presented team status and issues to senior management.
  • Cultivated a collaborative environment, encouraging creativity and commitment.
  • Worked closely with the product owner to ensure successful product releases.
  • Tracked Agile process metrics for stakeholder visibility.
  • Guided cross-functional teams in delivering new products or upgrades.
  • Managed expectations across two Scrum teams and handled detailed project schedules.
  • Conducted project meetings, ensuring adherence to quality standards.
  • Managed offshore teams, ensuring seamless operational coordination.
  • Balanced roles in Business Analysis, Engagement Management, and Testing.
  • Proactively identified bottlenecks and implemented solutions to streamline workflows.

Delivery Module Lead/ Scrum Master

Mphasis India
10.2021 - 05.2022
  • Agile Coach: Guided project team in adopting Agile methodologies to enhance workflow and productivity.
  • Change Agent: Instilled Agile mindset, fostering adaptability and collaboration within project.
  • GAP Analysis: Conducted meticulous analysis to identify and address gaps, strategically reengineered key business processes for improved operational efficiency.
  • Collaboration Facilitator: Acted as bridge between squads and Service Delivery teams, focusing on continuous improvement to deliver enhanced services to Business Partners

Scrum Master/Agile Coach

Invesco
06.2019 - 10.2021
  • Provided training to 150+ audience and coached 5 identified Scrum Masters to adopt new changes.
  • Identified roles for Agile squads, promoted learning Agile culture and practices.
  • Administered JIRA and Confluence, including creating and managing custom projects, workflows, and configurations.
  • Shaped the environment for adoption by Product backlog and established a governance structure for standard practices.
  • Coached team members on Agile processes, facilitated planning meetings, retrospectives, and regular refinements.
  • Conducted maturity assessments for squads and provided coaching action plans.
  • Defined high-level metric categories to ensure efficiency and effectiveness in delivering customer value.
  • Assisted Leadership with tools and processes for better adoption rates.
  • Conducted Coach Calls with Scrum Masters and Product Owners for regular retrospectives and improvements.
  • Mentored new Scrum Masters, sharing experiences and providing learning tools.

Application Packager/Business Coordinator/Scrum Master

Invesco
04.2015 - 07.2019
  • Held diverse roles as a packager, Business Analyst (BA), and Scrum Master (SM) for the team.
  • Fostered collaboration between squads to enhance service delivery for Business Partners.
  • Coordinated Major Incidents with Service Desk, IT Support, and Customers, maintaining consistent quality standards.
  • Proactively managed problems by analyzing trends and historical data.
  • Led various projects, taking ownership of business applications and implementing automated tools.
  • Implemented the Kanban framework for continuous delivery and improved workflow efficiency.

Application Packager/Business Coordinator/Scrum Ma

Invesco
02.2011 - 04.2015
  • Developed MAC environment packages using JAMF Composer and managed deployments through the JAMF Self-Service portal.
  • Provided technical support for Microsoft SCCM, specializing in server/client maintenance, troubleshooting, query writing, and application deployments.
  • Configured SCCM 2012 deployments, including packages, collections, and advertisements.
  • Strong troubleshooting and problem-solving skills, collaborated within a team, and created custom collections, reports, and packages.
  • Assisted in overseeing deployments across test and production environments for release projects.
  • Built packages using Install Shield, meeting client quality standards, and customized vendor MSI as per specified requirements.
  • Reviewed and maintained packaging documentation for the Wintel Workplace Packaging team.
  • Proficient in creating Microsoft Installers, transforms, upgrades, and patches.

System Engineer

UBS
08.2008 - 02.2011
  • Started as a fresher and learned extensively from senior colleagues and training sessions.
  • Specialized in Application Packaging through hands-on work and experience.

Education

Bachelor of Science - Computer Science Engineering

Jawaharlal Nehru Technological University
Hyderabad, India
06.2004 - 2008.05

Skills

    Techniques: Change and Release Management, Stakeholder Engagement, Operational Management, Product Project Managment, Continuous Integration, Resource Management

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Certification

ITIL Intermediate Release, Control, and Validation

Published Presented Awards

  • Implemented Agile methodologies for Infrastructure teams, reducing process waste and ensuring early project delivery.
  • Coached new Scrum Masters and trained teams.
  • Collaborated with senior management and business for the 2020 vision.
  • Recognized as a Next-Gen Women Leader by Hysea.
  • Contributed to world-class customer experience.
  • Core team member for Women in Technology and Invesco's Women Network initiatives.
  • Runner-up in a client's Hackathon during Capgemini tenure.

Timeline

Manager/ Scrum Master

Capgemini
05.2022 - Current

Delivery Module Lead/ Scrum Master

Mphasis India
10.2021 - 05.2022

Scrum Master/Agile Coach

Invesco
06.2019 - 10.2021

Application Packager/Business Coordinator/Scrum Master

Invesco
04.2015 - 07.2019

Application Packager/Business Coordinator/Scrum Ma

Invesco
02.2011 - 04.2015

System Engineer

UBS
08.2008 - 02.2011

Bachelor of Science - Computer Science Engineering

Jawaharlal Nehru Technological University
06.2004 - 2008.05

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Sandhya AlluriScrum Master/Agile Coach/Service Delivery Manager/Project Manager