Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic
SANDHYALAKSHMI VISHNUVAJHALA

SANDHYALAKSHMI VISHNUVAJHALA

Bangalore

Summary

Seasoned Delivery Manager with extensive experience at HCL Technologies, adept at client relationship management and resource optimization. Proven track record in leading teams of 130+ professionals, driving project success, and enhancing customer satisfaction. Skilled in risk management and effective communication, ensuring seamless project delivery across multiple high-profile accounts.

Overview

30
30
years of professional experience

Work History

Delivery Manager

HCL Technologies Limited (www.hcltech.com)
Bangalore
12.2010 - Current
  • Providing leadership, direction, and oversight to the multiple accounts across Application Development and Application Support Services.
  • Managed a team of approximately 130 professionals in the global delivery onsite/offshore model, with revenue of approximately $1.5 million USD.
  • Oversaw delivery operations across multiple projects simultaneously, ensuring quality and customer satisfaction.
  • Managed client relationships and resolved any delivery-related issues promptly.
  • Organized project teams ensured the efficient use and optimization of resources across various programs.
  • Led project governance routines, including status updates, stakeholder communications, and issue resolution.
  • Collaborate closely with sales, presales, solutions, architects, and account managers to support business growth and expansion opportunities.
  • Deliver training and support change champions within the process owners, regions, and shared service teams.
  • Established processes for tracking project progress, monitoring performance metrics, and reporting results to senior management.
  • Conducted regular meetings with clients to discuss project progress, identify potential risks, and address any issues in a timely manner.
  • Developed and maintained relationships with external stakeholders to ensure smooth delivery of projects.
  • Key accounts managed: Wells Fargo, ING, Harman, ANZ Bank, and Deutsche Bank

Sr Project Manager

Tech Mahindra (www.techmahindra.com)
Bangalore
01.2007 - 01.2010
  • Managed and led software development and business intelligence projects.
  • Managing the delivery of the migration engine for the multi-vendor BT Migration project.
  • Managing the reporting rack for Telstra's EDW data warehousing project.
  • Overseeing the EDW data warehouse project for Siam Commercial Bank in the role of project manager.
  • Collaborating with team members, management, partners, vendors, and customers across various channels.
  • Worked with onsite account and sales teams for new projects and proposals from existing clients.
  • Developed many artifacts and work products throughout the full SDLC life cycle.
  • Tech Mahindra | www.techmahindra.com
  • Accounts Managed: Siam Commercial Bank, Telstra and British Telecom
  • Tech Stack: Teradata, Cognos, ODI, Business Objects, DB2, OBIEE, APEX, BPEL, Oracle

Project Manager

IBM Global Services Ltd (www.ibm.com)
Bangalore
01.2005 - 01.2007
  • The project managed the Irwin Mortgage AMS Services Contract, providing application and support services on loan initiation, processing, and services applications of Irwin.
  • Developed and maintained project plans, timelines, and budgets.
  • Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
  • Provided guidance to team members regarding tasks assigned to them.
  • Identified risks associated with each project and developed strategies for mitigating those risks.
  • Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
  • Tech Stack: DB2, MicroStrategy, DataStage, HP OpenView, Progress, WebSphere.

Project Lead

Wipro Technologies Ltd. (www.wipro.com)
Bangalore
10.2002 - 12.2004
  • Planned and carried out transition and migration activities, leading the knowledge transfer process for migrating over 91 applications from PepsiCo contractors to Wipro.
  • Coordinated resources to ensure successful completion of projects.
  • Reviewed technical documents such as design specifications, test plans, user manuals.
  • Identified, tracked and resolved critical path issues.
  • Created project progress reports for senior management and stakeholders.
  • Provided mentorship and guidance to junior project team members.
  • Tech Stack: Hyperion Analyzer, PowerBuilder, VBScript.

Sr. Software Engineer

Hexaware Technologies Ltd. (www.hexaware.com)
Mumbai
01.1998 - 09.2002
  • Designed and implemented cargo management reporting solutions for Air Canada using Hyperion Essbase and Analyzer.
  • I underwent training on Hyperion Essbase and Analyzer at Hyperion, Stanford, USA, for this program.
  • Trained and provided technical assistance to the team during the course of the project.
  • Helped junior developers with debugging code and technical support.
  • Resolved complex issues related to software applications quickly and effectively.
  • Provided support during UAT and production deployment at the customer site.
  • Tech Stack: Hyperion Essbase, Hyperion Analyzer, Mapper, MSSQL.

Software Engineer

Marico Industries Ltd. (www.marico.com)
Mumbai
01.1996 - 01.1998
  • Developed an in-house inventory management system for Marico
  • Developed an in-house system for GL posting and report generation, bringing together data from all the factories at the headquarters in Mumbai.

Education

Bachelor of Science - Math's

Meenakshi College, Chennai University
Chennai
04-1992

Some College (No Degree) - Computer And Information Sciences

NIIT
Chennai
Chennai

Skills

  • Delivery and project management
  • Client relationship management
  • Contract and proposal development
  • Stakeholder management
  • Risk management
  • Escalation management
  • Resource management
  • Training and mentoring
  • Goal setting and performance monitoring
  • Problem solving
  • Effective communication

Accomplishments

  • Won Best Program Manager in 2018
  • Part of the HCL Achievers Club since 2022

References

References available upon request.

Timeline

Delivery Manager

HCL Technologies Limited (www.hcltech.com)
12.2010 - Current

Sr Project Manager

Tech Mahindra (www.techmahindra.com)
01.2007 - 01.2010

Project Manager

IBM Global Services Ltd (www.ibm.com)
01.2005 - 01.2007

Project Lead

Wipro Technologies Ltd. (www.wipro.com)
10.2002 - 12.2004

Sr. Software Engineer

Hexaware Technologies Ltd. (www.hexaware.com)
01.1998 - 09.2002

Software Engineer

Marico Industries Ltd. (www.marico.com)
01.1996 - 01.1998

Bachelor of Science - Math's

Meenakshi College, Chennai University

Some College (No Degree) - Computer And Information Sciences

NIIT

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SANDHYALAKSHMI VISHNUVAJHALA