Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sandra Bracey

Hammond

Summary

Detail-oriented customer service representative with a focus on effective communication and problem-solving. Experienced in processing claims and assisting customers with health plan inquiries, consistently achieving high levels of customer satisfaction.

Overview

4
4
years of professional experience

Work History

Cashier

Strack and Van Til's
East Chicago
02.2026 - 04.2026
  • Processed customer transactions efficiently at Strack and Van Til's.
  • Assisted customers with product inquiries and service requests.
  • Maintained cleanliness and organization of checkout areas consistently.

Youth Program Assistant

East Chicago Public Library
East Chicago
01.2025 - 04.2025
  • Assisted in organizing youth programs and events at the local library.
  • Engaged with children during reading sessions to promote literacy skills.
  • Maintained inventory of educational materials and resources for youth activities.

Customer Service Representative

Elevance Health Inc
Indianapolis
07.2022 - 11.2024
  • Resolved customer issues through effective communication and problem-solving skills.
  • Assisted customers with inquiries regarding health plans and services.
  • Processed claims and enrollment requests accurately in internal systems.

Education

High School Diploma -

Hammond High School
Hammond
06-1984

Some College (No Degree) - Business Management

Purdue Calumet
Hammond, IN

Skills

  • Transaction processing
  • Cash handling
  • Product knowledge
  • Inventory management
  • Customer relationship management
  • Customer service
  • Problem solving
  • Communication skills

Timeline

Cashier

Strack and Van Til's
02.2026 - 04.2026

Youth Program Assistant

East Chicago Public Library
01.2025 - 04.2025

Customer Service Representative

Elevance Health Inc
07.2022 - 11.2024

High School Diploma -

Hammond High School

Some College (No Degree) - Business Management

Purdue Calumet
Sandra Bracey