Sanidhya Sharma

Bengaluru

Summary

BBA student at Christ University, with experience in banking and event management. Skilled in communication, problem-solving, and handling customer queries, with a strong focus on teamwork and delivering positive customer experiences.

Overview

Certification

Work History

Relationship Manager intern

Axis Bank

bengaluru

04.2025 - 06.2025

Resolved customer queries on loan products, documentation, and repayments with empathy and active listening, improving the overall customer experience.
Maintained accurate records of client interactions and transactions in CRM system.
Coordinated with internal teams to reduce turnaround time, ensuring faster escalation handling, and customer satisfaction.
Assisted in identifying client needs to provide tailored solutions and services.

Co founder

outcast events

bengaluru

06.2025 - Current

Built and scaled a student-led startup, delivering premium events with over 600 attendees.
Handled client acquisition, vendor negotiations, and end-to-end customer experience.
Resolved last-minute escalations during events, demonstrating ownership, and adaptability under pressure.

Education

BBA -

Christ University

Bangalore | 3.2 GPA

St Benedict School

Shivpuri

Skills

Customer support
Escalation handling
CRM system
Conflict resolution

Multitasking
Time management
Excel
Communication

PROJECTS AND RESEARCH

Greeko: Market research and business model design for a Gen Z fashion brand
Research paper: Buying patterns of Gen Z vs. Millennials
SCP Project: Educational initiatives for underprivileged children

Leadership & Activities

Head of the Finance Club: Led financial literacy workshops and data-driven budgeting sessions
Volunteer, SDG Cell: Managed community-driven SDG events, with impact reporting
3rd place, Wealth Management Event, Spectra'23
Finance Summit Participant, 2024