Sanjay Balan
Bangalore
Summary
Dynamic Salesforce Developer with a proven track record at OneOrigin, excelling in Flow design and automation. Expert in integrating diverse platforms like Adobe Sign and GoTo Webinar, enhancing lead capture efficiency. Adept at optimizing processes and fostering collaboration, driving impactful results in Salesforce environments. Passionate about delivering exceptional user experiences.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Salesforce Developer
OneOrigin
Bangalore
12.2023 - Current
- Designed and implemented Flows for seamless student application submissions.
- Integrated Adobe Sign with Salesforce for efficient digital signing processes.
- Developed integration between Salesforce and GoTo Webinar to automate lead capture during registrations.
- Optimized lead conversion process to enhance efficiency and functionality.
- Addressed security issues, managed storage, and improved license utilization for Salesforce administration.
- Implemented Salesforce DevOps Center to streamline development and deployment workflows.
- Built real-time integrations with Calendly and Eventbrite for efficient lead and event data capture.
- Created dynamic UI solutions using OmniStudio FlexCards to improve user experience.
Software Engineer
Avasoft
Chennai
08.2021 - 12.2023
- Executed data migration from legacy systems to Salesforce, ensuring seamless integration.
- Configured CI/CD processes using GitLab to enhance deployment efficiency.
- Designed custom list view functionality for sales managers to filter data effectively.
- Optimized live chat routing through Omni-channel based on customer queries.
- Managed approval processes and user management within Salesforce environments.
- Developed order management configurations in Cloud Craze for improved operations.
- Trained Einstein bot by configuring utterances and intent sets to enhance performance.
- Synchronized Salesforce fleet records with SharePoint for better data accessibility.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Dhirajlal Gandhi College Of Technology
Tamilnadu, India04-2021
Skills
- Salesforce development and integration
- Flow design and automation
- CI/CD pipelines and DevOps
- Salesforce Clouds: Sales, Service, Experience, Education
- Development: Apex, Lightning Web Components, Aura Components
- Integrations: REST and SOAP APIs, Adobe Sign, GoTo Webinar, Eventbrite, Calendly
- Analytics and UI: OmniStudio, FlexCards, Analytics Studio, Dashboards
- Other tools: Nodejs, Omni-channel, Einstein Bot, SharePoint
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified Platform Developer II
- Salesforce Certified Administrator, Salesforce Certified Service Cloud Consultant
- Salesforce Certified Service Cloud Consultant
Timeline
Salesforce Developer
OneOrigin
12.2023 - Current
Software Engineer
Avasoft
08.2021 - 12.2023
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Dhirajlal Gandhi College Of Technology
Similar Profiles
P S SHARADAP S SHARADA
Manager - Strategic Business Growth at OneOriginManager - Strategic Business Growth at OneOrigin
NIVEDITHA KAGGERE SATHYAKUMARNIVEDITHA KAGGERE SATHYAKUMAR
HR & Talent Acquisition Specialist at OneOriginHR & Talent Acquisition Specialist at OneOrigin
Simran SSimran S
Travel Consultant at BCD TravelTravel Consultant at BCD Travel
Kannan LKannan L
Service Owner - Identity Global Products at AXA Global Business ServicesService Owner - Identity Global Products at AXA Global Business Services
Sheetal K SSheetal K S
Salesforce QA at PwC AdvisorySalesforce QA at PwC Advisory