Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sanjay Balan

Bangalore

Summary

Dynamic Salesforce Developer with a proven track record at OneOrigin, excelling in Flow design and automation. Expert in integrating diverse platforms like Adobe Sign and GoTo Webinar, enhancing lead capture efficiency. Adept at optimizing processes and fostering collaboration, driving impactful results in Salesforce environments. Passionate about delivering exceptional user experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Salesforce Developer

OneOrigin
Bangalore
12.2023 - Current
  • Designed and implemented Flows for seamless student application submissions.
  • Integrated Adobe Sign with Salesforce for efficient digital signing processes.
  • Developed integration between Salesforce and GoTo Webinar to automate lead capture during registrations.
  • Optimized lead conversion process to enhance efficiency and functionality.
  • Addressed security issues, managed storage, and improved license utilization for Salesforce administration.
  • Implemented Salesforce DevOps Center to streamline development and deployment workflows.
  • Built real-time integrations with Calendly and Eventbrite for efficient lead and event data capture.
  • Created dynamic UI solutions using OmniStudio FlexCards to improve user experience.

Software Engineer

Avasoft
Chennai
08.2021 - 12.2023
  • Executed data migration from legacy systems to Salesforce, ensuring seamless integration.
  • Configured CI/CD processes using GitLab to enhance deployment efficiency.
  • Designed custom list view functionality for sales managers to filter data effectively.
  • Optimized live chat routing through Omni-channel based on customer queries.
  • Managed approval processes and user management within Salesforce environments.
  • Developed order management configurations in Cloud Craze for improved operations.
  • Trained Einstein bot by configuring utterances and intent sets to enhance performance.
  • Synchronized Salesforce fleet records with SharePoint for better data accessibility.

Education

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Dhirajlal Gandhi College Of Technology
Tamilnadu, India
04-2021

Skills

  • Salesforce development and integration
  • Flow design and automation
  • CI/CD pipelines and DevOps
  • Salesforce Clouds: Sales, Service, Experience, Education
  • Development: Apex, Lightning Web Components, Aura Components
  • Integrations: REST and SOAP APIs, Adobe Sign, GoTo Webinar, Eventbrite, Calendly
  • Analytics and UI: OmniStudio, FlexCards, Analytics Studio, Dashboards
  • Other tools: Nodejs, Omni-channel, Einstein Bot, SharePoint

Certification

  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified Administrator, Salesforce Certified Service Cloud Consultant
  • Salesforce Certified Service Cloud Consultant

Timeline

Salesforce Developer

OneOrigin
12.2023 - Current

Software Engineer

Avasoft
08.2021 - 12.2023

Bachelor of Engineering - Electrical, Electronics And Communications Engineering

Dhirajlal Gandhi College Of Technology

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Sanjay Balan