Sanjay Choudhary
Cabin Crew
New Delhi
Summary
Accomplished Flight Attendant offering over 5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Energetic Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.
Customer-driven Flight Attendant with dynamic safety and service skills. Highly effective in diffusing volatile passenger situations. Known for best-in-class customer service and top-notch friendliness.
Overview
8
8
years of professional experience
Work History
Cabin Senior Crew
Air India
12.2019 - Current
- Maintained strict adherence to safety regulations, ensuring the well-being of passengers and crew members during flights.
- Optimized meal service delivery through careful planning and coordination with catering teams on the ground.
- Enhanced passenger satisfaction by consistently providing exceptional service and addressing individual needs.
- Assisted passengers with special needs, providing personalized care and support throughout the journey.
- Reduced customer complaints by effectively resolving conflicts and escalating issues when necessary.
- Boosted overall team morale through effective leadership techniques that fostered a positive work environment among crew members.
- Conducted thorough inspections of aircraft cabins before takeoff, identifying potential hazards or maintenance needs promptly.
- Ensured compliance with all airline policies and regulatory requirements related to cabin operations during flights.
Receiving Clerk F-2
Hilton Garden Inn Hotel
04.2019 - 09.2019
- Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
- Maintained accurate inventory records through diligent data entry, updating, and filing.
- Ensured timely delivery of materials to appropriate departments, contributing to smooth operations throughout the company.
- Improved supplier relations by communicating professionally with vendors about order discrepancies and required adjustments.
Associate Sales Consultant
Policybazaar
03.2018 - 04.2019
- Exceeded quarterly sales targets consistently through diligent prospecting efforts and relationship-building techniques.
- Managed a consistent pipeline of prospects by regularly updating CRM system with accurate information.
- Evaluated performance metrics regularly, identifying opportunities for personal development and career advancement.
- Analyzed sales data to identify areas for improvement, adjusting strategies accordingly for better results.
Commis Chef
Sana Di Ge
03.2016 - 01.2017
- Developed new recipes and flavor combinations to enhance customer dining experience.
- Enhanced culinary skills by assisting in the preparation of various dishes under the guidance of experienced chefs.
- Streamlined food preparation processes with proper mise en place, reducing waste and optimizing kitchen efficiency.
Education
10th Passed -
NIOS
New Delhi, India 04.2001 -
12th Passed -
NIOS
New Delhi 04.2001 -
B.Sc in H&HA -
IHM Shimla
Shimla, India 04.2001 -
Skills
Cabin searches
Menu presentation
Coaching and Mentoring
Recruitment and selection
Food and Beverage Service
Cultural Awareness
Security Procedures
Emergency Procedures
Complaint Handling
Timeline
Cabin Senior Crew
Air India
12.2019 - Current
Receiving Clerk F-2
Hilton Garden Inn Hotel
04.2019 - 09.2019
Associate Sales Consultant
Policybazaar
03.2018 - 04.2019
Commis Chef
Sana Di Ge
03.2016 - 01.2017
10th Passed -
NIOS
04.2001 -
12th Passed -
NIOS
04.2001 -
B.Sc in H&HA -
IHM Shimla
04.2001 -