Hi, I’m
SANJAY DALVI
MUMBAI,MAHARASHTRA
Summary
A results driven professional who has over 17 years of sales and business developments experience with products that are considered technical.
A creative and inventive thinker, who craves a challenge and who is not afraid to work outside comfort zone Bilingual Branch Manager skilled at motivating diverse staff to meet customer needs.
Hard-working and dedicated with strong planning, project management and leadership abilities. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
18
years of professional experience
Work History
Unity Small Finance Bank
Cluster Head
07.2023 - Current
Job overview
- Handling 13 Retail Branches In Thane Cluster.
- Achieving month on month Liability growth for Thane Cluster with 13 Branches in the Cluster.
- Exceeded goals through effective prioritization and consistent work ethic.
- Collaborated with staff to formulate budgets and improve department revenue.
- Thrived in fast-paced environment with energy and enthusiasm.
- Developed ongoing program's using good team communication and collaboration.
- Developed excellent working knowledge of industry trends and improvements in processes.
Jana Small Finance Bank
Branch Manager
07.2019 - 06.2023
Job overview
- Financial Responsibilities Devise action plan for Branches and ensure that Liabilities business -(Book size of CASA, yield, fee based income and Business quality) targets for Branches are met.
- Setting liabilities acquisition targets for team. Responsible for visiting critical clients along with Business Development Executives, also meeting with industry associations to help in building affiliations.
- Conduct market surveys and visualize products or its variants directed to meet needs of population of functional Area Build robust liabilities base for branch in terms of numbers and volumes Build Channel.
- Sales Strategy for maximizing CASA sales and penetration Conceptualize and execute periodic sales campaigns and product promotions including participation in social programs Mapping market demands to available suite of products and ensuring sales Cross sell Trade Finance/Insurance products to increase fee-based income through SME business Non Financial Responsibilities.
- Train team members at periodic intervals in New products, features and competition Ensure
Reliance Home Finance LTD
Branch Sales Manager
05.2017 - 06.2019
Job overview
- Sourcing business of Loan Against Property (LAP) products and implementing strategies to enhance market penetration and business volumes through bank branches and DSA's Recruiting DSAs, assisting them in achieving their targets and driving them towards company goals.
- Managing end-to-end sales lifecycle – tapping prospects, analyzing their requirements, rendering advice, negotiating commercially and ensuring timely disbursement of loan documents to customer.
- Managing internal and external customer relationships to ensure customer satisfaction.
- Market development, focusing on developing relations and corporate tie-ups -Recruitment, training and motivation of channel sales team.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Reviewed loan applications to deliver on company targets.
- Designed sales and service strategies to improve revenue and retention.
Mortgageworld
Sales Manager
08.2016 - 05.2017
Job overview
- Responsible for management , direction and development of Mortgage Loan Sales Production and managing mortgage loan originator(s). Provides leadership for mortgage loan sales production in interest of overall growth and development of financial institution. Under general supervision, but in accordance with established mortgage regulations, policies and procedures, originates variety of mortgage loans. Accountable for complying with all Bank Secrecy Act and Anti Money Laundering regulations,bank policies and procedures.
- Planned and executed promotional in store events to increase business and sales revenues.
- Boosted team morale and overall sales volume by creating incentivizing sales contests.
- Created professional sales presentations to creatively communicate product quality and market comparisons.
- Liaised with potential customers to determine needs and provide recommendations.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
Standard Chartered Bank
Business Development Executive
04.2016 - 07.2016
Job overview
- Acquiring NTB clients for the bank and Cross selling of retails Banking products like Bundle CASA accounts, Credits Cards, Personal Loans, Auto Loans & Mortgage loans. ( For Conventional as well as Islamic Banking Clients).
- Maintaining and developing good relationship with customers through personal contact or meetings or via telephone.
- Dealing with customers queries face to face, over telephone or in writing.
- Generated business development awareness by implementing in-depth sales and marketing training program's.
- Improved customer acquisition rates through targeted discussions on market segmentation and pricing strategies.
- Added value to marketing material by introducing creative advertising concepts, driving customer interest.
- Developed business growth plans by identifying key clients, critical targets and priority service lines.
- Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
CITIBANK
Senior AML Analyst
01.2014 - 03.2016
Job overview
- In AML Business support unit that provides centre of excellence to
support Retail Banking. - Business in meeting AML obligations.
- Responsibilities include centralized Quality assurance and project
services for AML and Control processes,validation of controls and
processes,risk management,AIR and Overlay. - Review transaction activities during review period.
- Assess transaction type, amount, count, velocity to check if same
is consistent with KYC of customer - Implemented enhanced monitoring system for high-risk transactions, resulting in earlier detection and response to potential money laundering threats.
CITIBANK
Senior Sales and Service Officer
10.2006 - 12.2013
Job overview
- Acquiring NTB clients for bank and Cross selling of banking products
- like Fixed Deposits &.
- Mortgage to new and existing customers
- Exhibit excellent marketing, sales and service skills by building rapport
- Took initiative in implementing Cash edge process (OLAP) to enhance
- Managing clients NRV by reiterating on funding aspect to achieve
Education
Periyar University
Bachelors of Commerce from Accounting
2011
Skills
- Client Contract Negotiations
- Sales Strategies
- Work Force Management
- Analytical Problem Solver
- Budget Development
- Territory Management
- Customer Satisfaction
- Performance Goals
Languages
English
Proficient
C2
Hindi
Proficient
C2
Marathi
Proficient
C2
Gujarati
Elementary (A2)
English
Bilingual or Proficient (C2)
Timeline
Cluster Head
Unity Small Finance Bank
07.2023 - Current
Branch Manager
Jana Small Finance Bank
07.2019 - 06.2023
Branch Sales Manager
Reliance Home Finance LTD
05.2017 - 06.2019
Sales Manager
Mortgageworld
08.2016 - 05.2017
Business Development Executive
Standard Chartered Bank
04.2016 - 07.2016
Senior AML Analyst
CITIBANK
01.2014 - 03.2016
Senior Sales and Service Officer
CITIBANK
10.2006 - 12.2013
Periyar University
Bachelors of Commerce from Accounting
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