SANJAY S

Bangalore South

Summary

Teller with over 2 years of experience in fast-paced financial environments. Expert in all aspects of customer transactions, account management, and financial services. Recognized for maintaining 100% accuracy in transaction processing and enhancing customer satisfaction through exceptional service

Overview

years of professional experience

Work History

Customer Care Executive

HDFC bank

Bangalore

09.2022 - Current

Processing banking transactions, such as deposits, withdrawals, and transfers
Providing customer service to banking clients
Performing account reconciliation and balancing
Assisting customers with questions and concerns about their banking accounts
Identifying and recommending banking products and services
Managing daily banking operations and reporting
Recommending banking procedures and policies to management
Supporting sales and marketing initiatives
Maintaining customer relationships

Education

MBA - Finance And Operations

Sathyabama University

Chennai

06-2022

B.COM - Finance

IFIM College

Bangalore

03-2020

Skills

Excellent customer service skills
Knowledge of banking industry trends and regulations
Familiarity with banking systems and software
Excellent organizational, time management, and multitasking skills
Loan processing
Customer service

Risk assessment
Banking operations
Regulatory compliance
Documentation And Reporting
Payment Processing

Languages

Tamil

First Language

English

Upper Intermediate (B2)

kannada