Proven leader in operations management and organizational development, with a track record of enhancing operational efficiency and scaling microfinance business across 5 states for Federal Bank. Skilled in partnership development and quality control, adept at problem-solving and leadership. Achieved substantial loan portfolio growth to INR 500 Cr, demonstrating exceptional ability in both hard and soft skills.
● Leading a team of 5 Branch Manager and 27 Credit Assistance. Total head count being 32 staffs.
● Actively Managing a portfolio of approx. Rs 36 Crs spread across 5 branches.
● Cash handling and its management.
● Preparation of Strategic planning for Delinquency management.