Sanjay Singh
Gurgaon
Summary
Result-driven professional with a verifiable track record targeting assignments in Business Development and Operations Management
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
Cluster Manager- Customer Relations & Acquisition
TATA BUSINESS HUB PVT LTD
2024.02 - 2024.12
- Worked well in a team setting, providing support and guidance.
- Led sales and purchase activities for MSME's & INFRA clients, overseeing a diverse product portfolio in STEEL (TMT & FLAT steel products).
- Generated a remarkable revenue of Rs 5 to 10 Crores in the last 1 year through strategic sales and negotiation skills
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts. Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
Deputy Manager - Acquisition
JSW ONE PLATFORM
2023.02 - 2024.01
- Generate Order to meet targets.
- Achieve low credit period and timely collection.
- Creating DO’s and SO’s on SAP.
- Provide technical information to customers.
- Meeting builders’ architects and contractors.
- Meeting with MSME’s for achievement of target in flat steel products.
- Liaised with team members, stakeholders and vendors to coordinate dispatches.
Deputy Manager- Customer Relations
OFB Tech. Pvt. Ltd.
2022.09 - 2023.02
- Working with 35+ active customers across NCR, Punjab and Haryana
- Managing a monthly P&L of INR 10+Cr; across TMT and Flats
- Evaluated new suppliers to optimize costs and improve service levels
- Liaised with team members, stakeholders and vendors to coordinate dispatches
Deputy Manager- Customer Relations
OFB Tech. Pvt. Ltd
2022.01 - 2022.08
- Founding member of nascent category- OFB Retail, dealing in retail distribution of construction material
- Worked towards establishing retail sales of new categories- AAC Blocks, Steel, Cement, CP Fitting
- Established channel retail sales of AAC in Pune and Bangalore, Steel sales in Bangalore and NCR, and CP fitting via distributors, in NCR
- Created and owned a P&L of 1.5Cr+ across categories and cities
- Led a team of 4 resources across categories
Assistant Manager- Customer Relations
OFB Tech. Pvt. Ltd.
2021.04 - 2021.12
- Led sales and vendor negotiations in newly formed business vertical- OFB Leather, fulfilling leather and other raw material needs of footwear, bags' and other manufacturing units
- Evaluated and onboarded 10+ customers and 2 vendors across categories- suede, leather, PU/PVC soles, synthetic leather
- Consolidated business to work with secured lending clients only- current average monthly revenues of INR 50L
Portfolio Manager- Footwear & Apparel
BizCrum Infotech Pvt. Ltd- Bijnis.com
2020.09 - 2021.04
- Customer facing role- primary interface between organization and 50+ customers
- Aiding and training customers to use the Bijnis factory app encompassing relevant MSME business attributes like inventory management, man power reporting, raw material and WIP stocks
- Scouting for and onboarding new customers- added 20+ new customers across Agra
- Also helped customer organizations with identifying and procuring relevant designs
Supply & Retention Manager
Zinka Logistics Solutions Pvt LTD- BLACKBUCK
2018.12 - 2020.06
- Led partner onboarding for Haryana- onboarded 50+ truck fleet owners whilst managing a team o 6 resources across the state
- Managed fleet operations for Jindal Stainless Steel's Hisar Plant
- Improved tech adoption- onboarded all partners on Blackbuck App
Team Lead
ANI TECHNOLOGIES PVT LTD- OLA CABS
2015.02 - 2018.11
- Led a team of 20+ resources across NCR to onboard cab partners
- Evaluated and onboarded 60000+ cab partners over 3 year tenure
- Responsible for QA, cab partner onboarding business processes, and smooth business operations in NCR
- Received the 1st prize in Delhi NCR for best performer in 2016 from Mr. Karanveer Shekhawat (VP Ola Cabs)
Education
MBA -
ITM UNIVERSITY
Gwalior, Madhya Pradesh 2012.07 - 2014.04
Bachelor of Commerce -
JIWAJI UNIVERSITY
Gwalior, Madhya Pradesh 2009.07 - 2012.04
Skills
Customer Relationship Management (CRM)
Managing customer relations
Operations management
Team leadership
Teamwork and collaboration
Team Building
Team reporting
Team Training
Timeline
Cluster Manager- Customer Relations & Acquisition
TATA BUSINESS HUB PVT LTD
2024.02 - 2024.12
Deputy Manager - Acquisition
JSW ONE PLATFORM
2023.02 - 2024.01
Deputy Manager- Customer Relations
OFB Tech. Pvt. Ltd.
2022.09 - 2023.02
Deputy Manager- Customer Relations
OFB Tech. Pvt. Ltd
2022.01 - 2022.08
Assistant Manager- Customer Relations
OFB Tech. Pvt. Ltd.
2021.04 - 2021.12
Portfolio Manager- Footwear & Apparel
BizCrum Infotech Pvt. Ltd- Bijnis.com
2020.09 - 2021.04
Supply & Retention Manager
Zinka Logistics Solutions Pvt LTD- BLACKBUCK
2018.12 - 2020.06
Team Lead
ANI TECHNOLOGIES PVT LTD- OLA CABS
2015.02 - 2018.11
MBA -
ITM UNIVERSITY
2012.07 - 2014.04
Bachelor of Commerce -
JIWAJI UNIVERSITY
2009.07 - 2012.04