Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Work Availability
KEY ACHIEVEMENTS
STRENGTHS
KEY ACHIEVEMENTS
Generic

Sanjeev Kumar

Technology Program Leader
Bangalore

Summary

Results-driven Program Leader with over 16 years of experience in product management, team leadership, and delivery management, specializing in design, development, and testing activities.

Proven ability to lead cross-functional teams in delivering high-quality products while ensuring effective support and services.

Demonstrates flexibility and poise, leveraging strong skills in Java, cloud technologies, AI, and DevOps engineering to drive innovation and efficiency within product organizations.

Committed to fostering collaborative environments that empower teams to achieve strategic objectives.

Overview

19
19
years of professional experience
2
2
Certificates

Work History

Technology Program Leader & Cloud Operations

Encora Inc
03.2024 - Current

Working as a TPM/leadership role, leading multiple cross-functional teams of 40 members, and continuously improving their software engineering delivery practices, ensuring the team follows agile principles.

  • Spearheaded strategic initiatives and P&L oversight, enhancing the market competitiveness of core SaaS offerings through targeted customization and process improvements.
  • Directed comprehensive cloud (Azure, AWS, Oracle), DevOps, and automation testing operations spanning a significant enterprise project scope.
  • Streamlined integration and deployment of pipelines by 80% using process automation, dramatically enhancing operational efficiency across enterprise cloud environments.
  • Orchestrated the full AI product lifecycle, managing deployment and continuous optimization across complex hybrid cloud infrastructures, including Azure, Oracle, and on-premises.
  • Facilitating Scrum ceremonies – Sprint Planning, Daily Stand-ups, Reviews, and Retrospectives.
  • Working with the Product Owner to manage and refine the product backlog.
  • Tracking project progress using tools like Jira and Azure DevOps.
  • Increased stakeholder satisfaction through regular progress updates and strategic meetings, maintaining strong relationships.
  • Implemented risk management plans that minimized disruptions and ensured the continuity of critical projects.
  • Coordinated with international partners to align project goals, expanding the program's global reach and impact.
  • Enhanced team productivity by implementing agile methodologies, leading to more efficient project cycles.

Head Quality Assurance & Strategy

Conduent
11.2022 - 01.2024

Worked as a Senior Software Engineer in product leadership and led multiple cross-functional teams of 14 members, continuously improving their delivery practices and ensuring the team applied agile methodologies. Facilitated Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.

  • Defined and governed the end-to-end test strategy for customized healthcare and insurance product lines.
  • Chaired dual leadership roles as Senior Technical Scrum Master and Head of Test Strategy.
  • Spearheaded organization-wide Agile maturity and transformation.
  • Architected and governed the vision for test automation architecture.
  • Mentored technical teams on strategic code improvements, and integrated automated testing within Azure Pipelines.

Senior Consultant (Technical Program Manager)

Ernst and Young (EY)
08.2019 - 11.2022
  • Worked as a TPM/leadership role, leading multiple cross-functional teams of 20 members, and continuously improving their software engineering delivery practices, ensuring the team follows agile principles. Excellent knowledge of Scrum techniques and artifacts (such as the definition of done, readiness of user stories, automated testing, and backlog refinement).
  • Increasing code coverage, integration, and accountability for collaboration, prioritization, team accountability, and implementing Scrum tools, techniques, and artifacts (such as the definition of done, user stories, automated testing, and backlog refinement).
  • Accountable for the roadmap across all products, responsible for managing programs, people management, delivery management, team building, and deployment effectively, fostering collaboration and alignment across diverse teams to drive project success.
  • Implemented Scrum tools, techniques, and artifacts (such as the definition of done, user stories, automated testing, and backlog refinement).
  • Encourage and provide transparency by ensuring all information relating to the Agile/Scrum practices is properly acquired, and help the team increase the velocity by 80% and make it visible to the team and other stakeholders (e.g., Burndown charts, Sprint Reports, Velocity Track), and communicate team velocity and sprint/release progress with clients and key stakeholders.
  • Hands-on exposure to Java, Spring, JUnit, Selenium, testing, cloud, Oracle OBRM ERP application, and testing.

Senior Software Engineer Product Lead

NTT Data
07.2018 - 03.2019

JLL is a professional services and investment management firm specializing in real estate. We offer integrated services delivered by expert teams worldwide to clients seeking increased value by owning, occupying, developing, or investing in real estate. This is a kind of ERP system designed and developed for external consultants, IT support clients, and supplier invoices in conjunction with PeopleSoft. Core business layer developed in the .NET framework, and report generation is done through the web service layer.

  • Directed a 10-member engineering team through the entire product lifecycle.
  • Accountable for defining and managing comprehensive product roadmaps and backlogs.
  • Developed scalable applications using agile methodologies for timely project delivery.
  • Delivered exceptional client support by promptly addressing concerns, and implementing requested changes or enhancements to software solutions.
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Hands-on exposure to Java, Spring, JUnit, Selenium, testing, cloud, Azure pipeline, and Oracle testing.

Project Lead

Persistent Systems
05.2014 - 07.2018

IBM Rational Collaborative Lifecycle Management is a set of seamlessly integrated products that work together as a solution provider for the customer. This product delivers requirements management, quality management, change and configuration management, and project planning and tracking capabilities on a single platform. As a software engineer, I was responsible for:

  • Optimized project workflows by managing the full development lifecycle.
  • Conducted frequent product demonstrations for key stakeholders.
  • Managed scope creep and change requests effectively, and worked on a Java-based application, design, development, and white-box testing.
  • Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics for all stakeholders.
  • As a software engineer, I have hands-on exposure to Java, JUnit, Struts 1.2, JDBC, JSP, Oracle, WebLogic, support applications, and testing.

Software Engineer

CMC Ltd
11.2010 - 05.2013

The Assam online portal defines the development of the Assam government official website. It has many components and subcomponents.

  • I worked as a Software Engineer and provided ongoing support and maintenance for critical application components.
  • Improved software performance by identifying and resolving bottlenecks in the code.
  • Developed scalable and maintainable code, ensuring the long-term stability of the software.
  • Hands-on exposure to Java, JUnit, Struts 1.2, JDBC, JSP, Oracle, WebLogic, support applications, and testing.

Software Engineer

ADLUX CONSULTANCY SERVICES PVT Ltd
11.2006 - 04.2010

The Anti-Fraud System is a product that would work as a payment processing system. After the customer checks out from the merchant's website, an interface will be provided by the Adlux Anti-Fraud System, through which the customer is expected to enter the credit card credentials, such as the card number, expiry date, and CVV number. This interface secures the data entered by the customer through a one-sided encryption technique and makes the data tamper-proof. The logic behind the encryption is randomly generated by the AFS Server, and no one else can decrypt it except the AFS Server. This encrypted data is then processed to the merchant and the payment gateway. The Adlux AFS server at the payment gateway will decrypt the data, and then send the data to the acquiring bank for further processing.

As a Software Engineer, I was responsible for.

  • Worked as a software engineer and provided ongoing support and maintenance for critical application components.
  • Integrated new technologies into existing systems, increasing capabilities, and improving overall performance.
  • Developed reusable components that significantly reduced development effort on multiple projects.
  • Hands-on exposure to Java, JUnit, Struts 1.2, JDBC, JSP, Oracle, WebLogic, support applications, and testing.

Education

Master of Computer Applications (MCA) - Computer Applications Development

Biju Patnaik University of Technology (BPUT)
Baripada, India
04.2001 -

Skills

Cloud services expertise: Azure, AWS, Oracle Cloud

Accomplishments

    Completed the otm migration on premise

    Oracle cloud migration is going continuing

Certification

Csm certified

Timeline

Csm certified

06-2026

CSPO certified

06-2026

Technology Program Leader & Cloud Operations

Encora Inc
03.2024 - Current

Head Quality Assurance & Strategy

Conduent
11.2022 - 01.2024

Senior Consultant (Technical Program Manager)

Ernst and Young (EY)
08.2019 - 11.2022

Senior Software Engineer Product Lead

NTT Data
07.2018 - 03.2019

Project Lead

Persistent Systems
05.2014 - 07.2018

Software Engineer

CMC Ltd
11.2010 - 05.2013

Software Engineer

ADLUX CONSULTANCY SERVICES PVT Ltd
11.2006 - 04.2010

Master of Computer Applications (MCA) - Computer Applications Development

Biju Patnaik University of Technology (BPUT)
04.2001 -

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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KEY ACHIEVEMENTS

  • AI Strategy and Cloud Transformation
  • Successfully led complex AI strategy implementations and enhanced cloud operations improving overall enterprise system performance

STRENGTHS

  • Agile Transformation and Leadership
  • Expert in transforming organizations through Agile adoption and operational excellence

KEY ACHIEVEMENTS

  • AI Strategy and Cloud Transformation
  • Successfully led complex AI strategy implementations and enhanced cloud operations improving overall enterprise system performance
Sanjeev KumarTechnology Program Leader