SANKARA SUBRAMANIAN VENKATARAMAN
Insurance Business Solution Architect
Chennai
Summary
Business Solution Architect and an insurance domain specialist with around 20 years of experience in handling multiple complex projects spanning across the Insurance industry for leading P&C and Life Insurers with key functional/ business experience in the following areas:
Intelligent Process Automation and Generative AI related consulting initiatives
Thought Leadership focused Strategic Business Consulting on Core & Digital Transformation engagements such as Policy Admin, Claims, Distribution Management, Customer & Intermediary Experience Portals
Domain focused solution design and approach for RFI and RFPs
Business and Technology Solution Offerings & Accelerators design
Business Analyst team management on career aspirations and competency needs
Enterprise Business Consulting engagements for Architecture definition, Application Development and Modernization
Overview
13
13
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Program Manager - Domain Specialist – Digital & Cloud Solutions
ValueMomentum Software Services Pvt Ltd
1 2022 - Current
- Lead all insurance process automation initiatives
- Domain Partner for mining new growth opportunities in existing clientele and Business Advisory consulting engagements execution for new prospects
- Work on and lead business and technology driven 'Proof of Concepts' catering to different client needs
Provide lead domain support for all business transformation / experience portal related initiatives - Perform secondary market research analysis and create digital experience frameworks based on business lines (Personal / Commercial / Specialty)
- Perform secondary market research analysis and create intelligent automation frameworks based on business lines (Personal / Commercial / Specialty)
- Perform secondary market research analysis and create business / IT transformation frameworks based on business lines (Personal / Commercial / Specialty)
- Identify biz and technical use cases, validate requirements and lead team in creating various pre-built assets for RPA, AI Assisted Conversational Solutions, Intelligent Document Processing, Cognitive Analysis and app / portal creations using LC/NC platforms
- Work on identifying key market and technology trends in areas of core / data and digital to help customers on continuous basis
Senior Consultant
Mindtree Ltd.
2018.11 - 2022.01
- Successfully led discovery and solutioning of end-to-end intelligent automation / machine learning project for leading commercial insurer in US
- Successfully led discovery/solutioning and implementation of digital portals (Agent Portal, Leasing Portal, Aggregator Portal) for leading Insurer in Saudi Arabia
- Lead the discovery, solutioning and implementation phase of critical projects
- Prepared process flows and contributed to UX design
- Prepared and reviewed epics, features and user stories
- Prepared Business Design Document for intelligent automation project
Principal Consultant
Wipro Technologies
2011.08 - 2018.10
- Worked on maintenance and development projects – Workers Compensation Insurance product for one of the leading commercial insurers in US
- Worked on maintenance and small investment projects - Home and Auto Insurance for one of the leading insurers in US (part of onsite team in US for 2.5 years)
- Performed both IT-PM and BA roles for critical projects (includes preparation and maintenance of project work book, project plan, requirements specification document)
- Managed team of 10 programmers at offshore
- Ensured smooth release of production support tickets and enhancement requests
- Prepared induction kit and training materials for new joiners
- Ensured proper documentation of change requests
Senior Business Analyst
SUNGARD Technology Services (STS)
- Worked on Distribution Management System product for Life Insurance companies
- Was part of Onsite implementation team (in Canada) for one of the biggest insurers in UK Worked on main path development, new customer projects and upgrade projects
- Prepared functional specification and Business Rules documents
- Conducted product demo to client and co-ordinated UAT support
- Prepared metrics and dashboards for management reporting
- Provided testing support for the product
Senior Business Analyst
Ramco Systems Limited
- Lead team of 5 BAs, for implementation of end-to-end TPA Management system for one of leading Health Insurance TPAs in India
- Managed team performance by implementing measurable metrics to track delivery of supporting requirement artifacts
- Improved project efficiency by analyzing business processes and identifying areas for improvement
- Managed stakeholder expectations through transparent communication and timely status updates, ensuring alignment between project deliverables and business objectives
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations
- Conducted interviews with key business users to collect information on business processes and user requirements
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Demonstrated a high level of initiative and creativity while tackling difficult tasks
Business Analyst
First Apex Software Technologies Private Limited
- Played key role in implementation of core P&C insurance product for one of the largest insurance companies in Sri Lanka
- Played key role in implementing custom PAS solution for Auto and Home insurance product for leading insurer in India
- Conducted interviews with key business users to collect information on business processes and user requirements
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams
- Paid attention to detail while completing assignments
- Excellent communication skills, both verbal and written
Education
B.E(Hons) Civil -
Birla Institute of Technology And Science, Pilani.
Pilani 1999.08 - 2003.05
Class XII -
Sri Ahobila Matt Oriental Higher Secondary School
Chennai 1998.05 - 1999.04
Class X -
Balalok Matriculation Higher Secondary School
Chennai 1996.06 - 1997.04
Skills
Consulting (Digital Transformation, Experience Portals, Intelligent Process Automation, Generative AI)
undefinedAccomplishments
- Have written a blog on ‘Digitize Insurance Distribution Partner (intermediary) experience during the Covid-19 pandemic and accelerate this transformation journey in the new normal’
- Co-authored a white paper on ‘Intelligent Automation for Insurance’
- Have written a white paper on ‘Mobility Drives Insurance Business’
- Conducted knowledge sharing sessions at Insurance BU level in the company
- Won “Star of Team” award for contribution to the TPA project and “Ace Business Analyst” award for introducing “Rule Engine” concept for the TPA project
Certifications Courses
- 2021 / 2022, Technical, Post Graduate Program in Artificial Intelligence and Machine Learning, Great Learning / UT Austin
- 2013 / 2014, Domain, INS 21 and INS 22, AICPCU
- 2011, Domain, AIAA – Associate Insurance Agency Administration, LOMA
- 2010, Domain, FLMI – Fellow Life Management Institute, LOMA
Timeline
Senior Consultant
Mindtree Ltd.
2018.11 - 2022.01
Principal Consultant
Wipro Technologies
2011.08 - 2018.10
B.E(Hons) Civil -
Birla Institute of Technology And Science, Pilani.
1999.08 - 2003.05
Class XII -
Sri Ahobila Matt Oriental Higher Secondary School
1998.05 - 1999.04
Class X -
Balalok Matriculation Higher Secondary School
1996.06 - 1997.04
Program Manager - Domain Specialist – Digital & Cloud Solutions
ValueMomentum Software Services Pvt Ltd
1 2022 - Current
Senior Business Analyst
SUNGARD Technology Services (STS)
Senior Business Analyst
Ramco Systems Limited
Business Analyst
First Apex Software Technologies Private Limited
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