Microsoft Ofice
Sankhya Sarkar
Seasoned Logistics and Supply Chain Professional
Kolkata
Summary
Results-driven logistics leader with 11+ years of experience across first mile, last mile, FTL/PTL operations, distribution center management, inventory control, and end-to-end supply chain execution. Proven ability to streamline processes, reduce costs, and lead high-performing teams to deliver service excellence. Skilled in managing large-scale logistics networks and driving business expansion. Seeking leadership roles in distribution, fulfillment, inventory, and customer-centric logistics operations.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Manager (Operation) - East & West India
Shadowfax Technologies Pvt. Ltd.
Kolkata
2025.01 - 2025.06
- Spearheading last-mile delivery operations, ensuring timely and accurate order fulfillment for Flipkart Grocery & ITC.
- Strategized middle-mile logistics, enhancing transportation efficiency between hubs and delivery zones.
- Management of EV and non-EV fleets, Riders and coordinated with vendors to ensure optimal performance.
- Achieved cost optimization through P&L management and cost-saving initiatives.
- Leading and developing a team of 300+ (including Blue Collar), ensuring high service quality standards.
- Analyzed KPIs like delivery timeliness, order accuracy, and customer satisfaction to drive operational improvements.
- Ensured compliance with safety and regulatory standards across logistics activities.
Operation Manager (Logistics & Distribution)
Grab (Reliance Retail Ventures Ltd.)
Kolkata
2021.05 - 2024.10
- Managed last-mile distribution for Reliance Jiomart and Metro Cash & Carry, driving B2B and B2C operations.
- Optimized 27 distribution centers, reducing costs by 9% and improving network efficiency.
- Lead & developed 50+ Inhouse and 500+ Delivery Associates across East India.
- Achieved operational savings of ₹90+ Lacs annually through strategic cost-control measures.
- Enhanced customer satisfaction by 20% with improved support systems and streamlined escalation handling.
- Reduced logistics costs by 9% through network redesign and route optimization.
- Boosted customer satisfaction by 20% with better operational processes.
Assistant Manager (Franchise Operations)
Shadowfax Technologies Pvt. Ltd.
Siliguri
2020.09 - 2021.05
- Supervised operations for 47 distribution centers, achieving a 90% delivery success rate.
- Enhanced vendor performance by 15% through onboarding, training, and capacity planning.
- Conducted strategic planning to meet dynamic market demands, resolving vendor and customer challenges.
- Increased delivery strike rate by 12% through refined logistics strategies.
- Improved vendor performance metrics by 15% with targeted initiatives.
Franchise Manager (First Mile & Last Mile Operations)
Rivigo Services Pvt. Ltd.
Kolkata
2019.01 - 2020.08
- Lead & Managed Delivery Center Operations, Team Management and Cost Optimization.
- Partnered with 87 third-party vendors, expanding the vendor network by 30%.
- Reduced delivery costs by 8% with streamlined operations.
- Enhanced financial processes with efficient billing, payouts, and reconciliations.
- Decreased delivery costs by 8% and expanded vendor reach by 30%.
- Improved first-mile and last-mile efficiencies, driving operational excellence.
Assistant Manager (Long Haul Operations)
Truckhall Pvt. Ltd.
Kolkata
2017.04 - 2018.12
- Negotiated with manufacturers and carriers, increasing profit margins by 10%.
- Reduced transit times by 6% through optimized truck routing and placement.
- Enhanced resource utilization by 25%, improving operational efficiency.
- Achieved a 6% reduction in transit times and boosted profitability.
- Enhanced operational resource utilization by 25%.
Executive (Sourcing)
OLA Cabs (ANI Technologies Pvt. Ltd.)
Kolkata
2014.12 - 2017.04
- Expanded fleet capacity by 30% through strategic sourcing and onboarding initiatives.
- Improved driver efficiency by 15% with performance tracking and targeted interventions.
Education
PGDM - Supply Chain Management
Symbiosis Center For Distance Learning
Pune, MH 2025.03 - Current
MCA - master's in computer application
Usha Martin Academy, Punjab Technical University
Kolkata, WB 2009.03 - 2011.03
BCA - bachelor's in computer application
JIS College of Engineering, West Bengal University of Technology
Kalyani, WB 2006.03 - 2009.03
Skills
Last Mile & Middle Mile Operations
Distribution & Fulfillment Center Management
Fleet Management (EV & Non-EV)
P&L Management & Cost Optimization
Vendor Development & 3PL Management
KPI Monitoring & SLA Governance
Route Optimization & Network Design
B2B/B2C Delivery Models
Team Leadership (50 staff & 500 riders)
Extracurricular Activities
- Painting
- Writing
Personal Information
Date of Birth: 10/18/88
Software
Basic SQL
SAP (MM) - Training Undergoing
SuperProcure
Timeline
PGDM - Supply Chain Management
Symbiosis Center For Distance Learning
2025.03 - Current
Manager (Operation) - East & West India
Shadowfax Technologies Pvt. Ltd.
2025.01 - 2025.06
Operation Manager (Logistics & Distribution)
Grab (Reliance Retail Ventures Ltd.)
2021.05 - 2024.10
Assistant Manager (Franchise Operations)
Shadowfax Technologies Pvt. Ltd.
2020.09 - 2021.05
Franchise Manager (First Mile & Last Mile Operations)
Rivigo Services Pvt. Ltd.
2019.01 - 2020.08
Assistant Manager (Long Haul Operations)
Truckhall Pvt. Ltd.
2017.04 - 2018.12
Executive (Sourcing)
OLA Cabs (ANI Technologies Pvt. Ltd.)
2014.12 - 2017.04
MCA - master's in computer application
Usha Martin Academy, Punjab Technical University
2009.03 - 2011.03
BCA - bachelor's in computer application
JIS College of Engineering, West Bengal University of Technology
2006.03 - 2009.03