Sanskar Singh Shekhawat

Jaipur Rajasthan

Summary

Forward-thinking Call Center Supervisor dedicated to training and mentoring staff to effectively resolve caller inquiries, build loyalty and enhance business revenue. Skilled at training, monitoring and managing exceptional teams handling high-volume calls. Driven and innovative with expertise in developing and implementing training protocols and resources to drive performance and caller satisfaction.

Work History

Call Center Executive

Sanskar

Jaipur

10.2007 - Current

Tracked customer orders from start to finish using order management systems.
Collaborated with other departments to ensure excellent customer experience.
Created weekly reports detailing call volume and average handle time.

Education

High School Diploma -

Mehta Public Sr. Src. School

Jaipur Rajasthan

Skills

Customer service
Order management
Data analysis
Time management

Call handling
Language proficiency
Timekeeping
Customer service focus

Languages

Hindi

First Language

English

Beginner (A1)

Timeline

Call Center Executive

Sanskar

10.2007 - Current

High School Diploma -

Mehta Public Sr. Src. School

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