Santhosh Kumar
Agile Project Manager / Delivery Manager
Bangalore
Summary
Professional agile project manager with over 12 years of experience in various facets of project management. Knowledgeable in applications of scrum, waterfall, agile methodologies, Release Management, Program Management and skilled in developing processes that facilitate continual progress and team achievement. Previously coached teams ranging in size from 10 to 40 people and successfully completed projects ranging in budgetary scale from $200,000 to $1.0million. Dedicated to applying principles of agile management to projects and tasks.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
Work History
Sr. Project and Delivery Lead
Standard Chartered GBS
Bangalore
10.2022 - Current
- Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
- Updated customers and senior leaders on
- Created plans and communicated deadlines, progress and roadblocks to complete projects on time.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Drove operational improvements which resulted in savings and improved profit margins.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
- Oversaw planning, application development, verification and risks involved in software projects.
- Monitored resource usage and managed tasks so costs did not exceed budget projections.
- Developed, maintained and updated information, policies, standards and guidelines.
- Coordinated development, testing and release of complete suite of web-based software offerings.
- Resolved issues immediately ensuring project deliverables were not negatively impacted.
- Enforced alignment of project strategy with business objectives and made modifications to promote efficient project completion
- Managed and motivated project teams to promote collaboration and keep members on-task and productive.
Sr. Project Manager
Standard Chartered GBS
Bangalore
05.2020 - 10.2022
- Developed project plans and managed project scope using methodologies to guide projects from conceptualization to implementation and maintenance.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
- Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination.
- Formulated integration system process flows, business process model and notation (BPMN) plans and data mapping diagrams based on stakeholders' specifications, technology surveys and interviews.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing and planning sessions to validate requirements.
- Gathered project requirements through interactions, meetings and walkthroughs with potential application users and to develop business requirements documents (BRD), functional requirements documents (FRD) and user mockups.
- Developed and led multi-disciplinary team to redefine problems and reach solutions based on different perspectives.
Sr. Project Manager
Standard Chartered GBS
Bangalore
11.2018 - 04.2020
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews and planning meetings to promote full team engagement.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Anticipated impediments to team delivery involving cultural barriers and logistical challenges.
- Worked closely and listened to team members' feedback to identify issues and resolve conflicts.
- Worked within applicable bank standards, policies and regulatory guidelines to promote safe working environment.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement
Release Manager
ANZ Operations and Technology
Bangalore
01.2016 - 03.2018
- Coordinated scheduled releases and updates.
- Created presentations and infographic for platform release enhancement communications.
- Collaborated with project developers, quality assurance team members and business analysts.
- Chaired daily project meetings using Agile methodologies and Scrum formats.
- Planned and orchestrated end-to-end processes
- Collaborated with software development project departments to align engineering efforts towards prescribed release schedule deadlines.
- Set release management lifecycles according to internal business goals and ongoing development realities.
- Adhered to internal release development guidelines and processes to mitigate liabilities and align with business goals.
- Managed release validation through development, testing and production phases.
- Managed simultaneous and multiple releases across various platforms and within diverse portfolios.
- Managed minimum of 4 to 5 projects each year while maintaining adherence to budget, schedule and scope requirements.
- Identified innovative and automated approaches to routine tasks, making suggestions that were widely received.
Scrum Master
Happiest Minds Technologies
Bangalore
08.2014 - 12.2015
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews and planning meetings to promote full team engagement.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
Project Delivery Manager
TELiBrahma Technologies
Bangalore
03.2011 - 08.2014
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews and planning meetings to promote full team engagement.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Researched current trends to stay knowledgeable in Scrum methods.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Worked across teams outside of engineering to find solutions and answers to issues encountered by engineering personnel.
Education
Diploma - Business Administration And Management
NIIMS
Diploma In Business Administration 06.2007 - 04.2008
MBA - Operations Management
NIIMS
Mumbai 08.2009 - 05.2011
Skills
Agile delivery
Certification
Certified Scrum Master
Timeline
Sr. Project and Delivery Lead
Standard Chartered GBS
10.2022 - Current
Sr. Project Manager
Standard Chartered GBS
05.2020 - 10.2022
Sr. Project Manager
Standard Chartered GBS
11.2018 - 04.2020
Professional Scrum Product Owner
10-2017
Release Manager
ANZ Operations and Technology
01.2016 - 03.2018
Scrum Master
Happiest Minds Technologies
08.2014 - 12.2015
Certified Scrum Master
03-2014
Project Delivery Manager
TELiBrahma Technologies
03.2011 - 08.2014
MBA - Operations Management
NIIMS
08.2009 - 05.2011
Diploma - Business Administration And Management
NIIMS
06.2007 - 04.2008
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