SANTHOSH KUMAR .P
HR manager
Madurai
Summary
I have five years experience in managing employee benefits, employee hiring and onboarding, performance management and HR records. Reliable and organized team member with the ability to communicate effectively and handle office
Overview
7
7
years of professional experience
2018
2018
years of post-secondary education
3
3
Languages
Work History
Customer Relationship Manager (Executive)
Jana Small Finance Bank
02.2024 - 04.2025
- Established long-term client relationships through consistent delivery of high-quality products and services..
- Managed a team of customer service representatives, providing coaching and guidance for improved performance.
- Created customer support strategies to increase customer retention.
- Made customers aware of current and new programs and services.
- Enhanced customer satisfaction by addressing and resolving customer queries, concerns, and complaints in a timely manner.
HR Manager
REJOICE ENGINEERING & CO
10.2020 - 01.2024
- Company Overview: REJOICE ENGINEERING is civil based construction company located in chennai
- To hiring and retaining talent
- To Performance management.
- Employee attendance management.
- Employee training
- To audits and legal company
- REJOICE ENGINEERING is civil based construction company located in chennai
- Led decision-making and implementation of HR policies, procedures, programs and functions.
- Guided leaders and employees on company policies, programs, benefits and salary administration.
Logistics Administrator
EASTMAN EXPORT
03.2018 - 04.2019
- Company Overview: EASTMAN is a T- shirt manufacturing industry located in Tirupur. It is a ISO 14001: 2016 Certified industry with delivering the products with high quality.
- To audits and legal company.
- Employee attendance management.
- EASTMAN is a T- shirt manufacturing industry located in Tirupur. It is a ISO 14001: 2016 Certified industry with delivering the products with high quality.
- Prioritized tasks effectively during high-pressure situations, ensuring timely completion of critical projects and minimizing disruptions to daily operations.
- Streamlined inventory management by implementing effective tracking systems and procedures.
Education
MBA - Marketing & HR
G. R. Damodaran Academy of H. Management, Bharathiar University
BBA - undefined
P.K.N Arts and Science
HSC - 12TH
Gov Hr. Sec. School
SSLC - 10TH
Gov.hr Sec. School
Skills
- Self-confidence
- Positive attitude
- Expertise in Excel, Word, and PowerPoint
- Team coordination
Personal Information
- Father's Name: Paraman P.
- Mother's Name: Easwari
- Date of Birth: 03/05/95
Timeline
Customer Relationship Manager (Executive)
Jana Small Finance Bank
02.2024 - 04.2025
HR Manager
REJOICE ENGINEERING & CO
10.2020 - 01.2024
Logistics Administrator
EASTMAN EXPORT
03.2018 - 04.2019
BBA - undefined
P.K.N Arts and Science
HSC - 12TH
Gov Hr. Sec. School
SSLC - 10TH
Gov.hr Sec. School
MBA - Marketing & HR
G. R. Damodaran Academy of H. Management, Bharathiar University
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